ASSISTANT CASE MANAGER-CASE AIDE

State of Arizona•Tucson, AZ

32d

About The Position

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support. Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you. Together we can make a difference through service! Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.70 hourly)

Requirements

High school diploma or GED
Valid issued driver's license
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
Selected candidates must be able to pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Knowledge of computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.
Ability to gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.

Responsibilities

Supervising visitation meetings among clients (parents and children)
Assisting DCS Case Managers with filing, disclosers, packets, case notes, etc.
Entering case notes into the computer-based Case Management System
Driving on state business to transport children to appointments, etc.
Assisting clients with application processes as needed
Participating in a variety of meetings and/or client hearings, as requested

Benefits

Paid sick leave.
Paid vacation that includes ten (10) holidays per year.
Competitive health and dental insurance plans.
Life insurance and long-term disability insurance.
Vision coverage.
Short-term disability insurance.
Deferred compensation plans.
Supplemental life insurance.
Employee wellness plans
Long-term and short-term disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education, products and services
Education Savings - AZ529
Employee Assistance Program
Bi-Lingual Stipend: DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.