Dcs Case Aide-Welcome Center

Arizona Department of Administration • Phoenix, AZ

2d • $19

About The Position

At the Arizona Department of Child Safety (“DCS”), we call ourselves
"Compassioneers" because everything we do is done with a compassionate heart. We
work diligently to protect and support the safety, well-being, and future of
vulnerable children and families across the state. DCS is proud to be a pillar
of strength for our communities, and the work we do each day to build a safer,
more compassionate and more resilient Arizona.

Working for DCS is more than a just a job – it’s a mission-driven career that
offers purpose, growth, and the opportunity to make a lasting difference.
You’ll be part of a team that’s passionate about child welfare and committed to
serving with integrity, compassion, and accountability. A career with DCS is an
opportunity to give back to your community and help shape a brighter future for
Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case
Aide at a DCS Welcome Center can be a life-changing experience. After four years
of successful service, you’ll also be eligible for promotion to the DCS
Specialist Trainee position ($21.70 per hour).

Requirements

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Ability to obtain and maintain CPR certification

Nice To Haves

• Understand child development needs, behavioral needs, and cultural influences on families and communities
• Familiarize themselves with community resources and services that support children and families
• Use strong communication skills, including active listening, de-escalation, and clear verbal and written communication
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work
• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

Responsibilities

• Transport clients and ensure proper use of child safety seats
• Assist clients with application processes
• Provide Case Assistance to participants involved in child safety services
• Engage, observe and interact with children (examples: lice treatments, changing diapers, potty training, bathing, comforting)
• Provide trauma informed care to children
• Perform housekeeping functions (examples: laundry, cleaning dishes, preparing meals, general cleaning)
• Participate in professional meetings and deliver goods as requested
• Document client interactions and activities

Benefits

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees