Assistant Career Coach

RADcube • Indianapolis, IN

1d • Onsite

About The Position

We are looking for an organized and detail-oriented Career Coach Assistant to provide administrative and customer service support. You will assist with front-desk operations, data management, and case file maintenance in a fast-paced workforce development environment.

Requirements

• High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
• At least three years of customer service experience with strong communications skills
• Experience working in a high-volume work environment
• Strong organization skills and computer skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Capability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and within a team concept
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources

Nice To Haves

• Associate degree from an accredited university/college, preferred
• One to three years of experience in workforce development or related programs preferred
• Bilingual a plus

Responsibilities

• Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
• Assists with phone coverage in designated areas
• Maintains accurate data entry to external customer databases and internal databases
• Provides administrative support to senior project management
• Maintains job seeker case files in an audit-ready state
• Maintains a professional appearance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees