Assistant General Manager - Restaurant

Veterans Canteen Service

3d•Onsite

About The Position

The Veterans Canteen Service (VCS) is currently conducting a recruitment search for the Assistant Canteen Chief position in West Palm Beach, FL. This role oversees all aspects of canteen operations, including retail, food service, vending, sales, merchandising, and accountability. As an Assistant Canteen Chief, you will help advance the mission by delivering quality goods and services at affordable prices. In this leadership role, you’ll oversee daily operations, ensuring that Veterans Canteen Service (VCS) standards and policies are met while driving a customer-focused, financially sound retail, food, and vending operation.

Responsibilities

Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
Supervise, train, and support assigned personnel to build a motivated, high-performing team.
Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
Reinforce consistent adherence to established operational policies, procedures, and quality standards.
Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
Develop and implement local promotional programs to increase engagement and drive sales.
Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.