Assistant Business Office Manager

Legacy Health Services • Parma, OH

5d • Onsite

About The Position

Pleasantview Care Center is seeking a detail‑oriented and customer‑focused Assistant Business Office Manager to support the daily operations of our business office. This role requires strong communication skills, exceptional organization, and the ability to manage multiple tasks in a fast‑paced environment. As a key point of contact for residents, families, and visitors, the ideal candidate will demonstrate professionalism, friendliness, and the ability to both lead and collaborate to ensure smooth office function and outstanding service.

Requirements

• Thorough understanding of Medicare, Medicaid, private insurance, managed care, accounts receivable/collections, resident funds, and accounts payable
• Strong computer proficiency, including Microsoft Office, PointClickCare, and RFMS
• Ability to make independent decisions and problem‑solve effectively
• Ability to plan, organize, develop, and implement business office procedures
• Strong interpersonal skills with the ability to engage positively with staff, residents, families, visitors, and regulatory personnel

Responsibilities

• Oversee processing of accounts receivable, including adjustments, private pay billing, third‑party agency billing, and census information
• Manage resident trust funds using RFMS and maintain secure, confidential financial files
• Ensure timely and accurate collections of resident accounts
• Organize, monitor, and continuously improve business office workflows for efficiency and compliance
• Verify insurance coverage and communicate findings as needed
• Demonstrate accuracy in billing and collections, following company standards and regulatory requirements
• Supervise business office staff; provide training, feedback, and corrective actions as needed
• Collaborate with facility leadership to support operational and financial goals

Benefits

• Health, dental, vision, disability & life insurance (subject to plan terms and eligibility requirements)
• Career advancement opportunities
• 401(k) with company match through Fidelity
• Daily Pay: Get up to 50% of your earnings the next day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed