Assistant Business Office Manager
About The Position
Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to join our growing team! In this role, you will support the financial and administrative operations of the facility, ensuring accuracy, efficiency, and compliance. Success requires reliability, strong organizational skills, and the ability to work collaboratively in a dynamic environment while maintaining professionalism and composure. Your Impact as an Assistant Business Office Manager In this role, you will: Support Accounts Receivable Management : Assist in maintaining accurate documentation, sending collection letters, and following up on past-due receivables. Assist in Billing Operations : Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions. Process Claims : Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims , ensuring timely submissions and weekly follow-ups. Maintain Resident Trust Funds : Assist in tracking and managing resident trust fund accounts in compliance with financial regulations. Ensure Accurate Documentation : Help complete Medicare/HMO claims by the 5th of each month , bill hospice companies promptly, and manage daily deposits. Communicate Professionally : Work closely with residents, families, staff, and external stakeholders to ensure smooth office operations. Assist in Training and Support : Help train team members to meet the “3 Deep” backup requirement for office functions. Participate in Interdisciplinary Meetings : Assist in reviewing admissions, discharges, and payer changes to maintain an accurate census and ensure smooth financial operations. Perform Office Administrative Tasks : Manage mail distribution, update census and payer changes in PCC , and assist in adhering to collection policies. Support Financial Verification for Admissions : Help with financial verification and completing required paperwork for new admissions efficiently and accurately.
Requirements
- Has a basic understanding of accounts receivable and financial processes.
- Demonstrates strong organizational and multitasking skills
- Is proficient in computer usage , including typing and 10-key operations.
- Possesses excellent verbal and written communication skills in English.
- Pays strong attention to detail and is able to meet deadlines.
- Exhibits a genuine care for elderly and disabled individuals and a commitment to resident well-being.
- Can comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures
Responsibilities
- Support Accounts Receivable Management
- Assist in Billing Operations
- Process Claims
- Maintain Resident Trust Funds
- Ensure Accurate Documentation
- Communicate Professionally
- Assist in Training and Support
- Participate in Interdisciplinary Meetings
- Perform Office Administrative Tasks
- Support Financial Verification for Admissions
Benefits
- Health, Dental, and Vision Insurance
- AD&D, Short-Term Disability, Cancer, Critical Illness, and more
- Whole and Term Policies Life Insurance
- Tuition Reimbursement for continued education
- Paid Time Off
- Immediate 401(k) eligibility
- Exceptional corporate resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
