Assistant Building Director

Common Ground•Brooklyn, NY

37d

About The Position

Located in downtown Brooklyn, The Schermerhorn offers 116 units of permanent supportive housing to people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. The remaining units are for low-income community residents, the majority of whom are actively pursuing careers in the performing arts and entertainment industries. The Actors Fund co-sponsored the building and provides social services and emergency financial assistance, health care, and employment and training services to people who work in these industries. The Center for Urban and Community Services provides comprehensive onsite social services for tenants with special needs. Assistant Building Director, Administration Reporting to the Building Director, the Assistant Building Director, Administration is responsible for ensuring effective property management and day-to-day operations at Park House. The Assistant Building Director works closely with Property Management, Leasing and Compliance, and Finance on special projects and liaises with different positions for the daily operations of the building. The Assistant Building Director supervises Rent Administrators and Office Managers and works closely with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.

Requirements

Bachelor's degree or equivalent experience
At least 5 years of experience in property management and/or social services
Supervisory experience strongly preferred
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Superior conflict resolution skills
Strong written and verbal communication skills to interface effectively and efficiently with colleagues and tenants

Nice To Haves

Experience working with special needs populations, Low Income Housing Tax Credit, housing subsidies, building systems, and operations preferred

Responsibilities

Oversee day-to-day building operations in the functional areas of rent collection and administration; lease renewals; subsidy management; tenant services; and general office management
Responsible for the planning and execution of the building's annual recertification process
Oversee all landlord-tenant legal and other activities at the building in keeping with applicable laws and regulations; Breaking Ground policies and procedures; values, goals, and best practices
Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant services at the building including activities, workshops, events, and skills-building opportunities to enhance the tenant experience
Partner with the Building Director, Assistant Directors, and social services staff to address specific resident issues and other challenges
Supervise, recruit, train, and evaluate direct reports including Rent Administrators, and Office Manager
Respond to tenant concerns about building operations
Work with Property Management leadership on agency-wide issues including the implementation of databases and report review
Ensure data is properly entered into Real Page, Breaking Portal and other database
Ensure site compliance with established departmental standard operating procedures and best practices
Maintain building contracts with outside vendors
Perform other related duties as assigned