Assistant Branch Manager

CENTRAL BANCOMPANY, INC.•Jefferson City, MO

4h•Onsite

About The Position

The Assistant Branch Manager partners with the Branch Manager in overseeing overall branch profits, customer and employee management, and efficient branch operations. This includes developing an engaged team to provide solutions for customers' financial needs. The Assistant Branch Manager is expected to lead by example, meet and exceed individual sales goals, and consistently provide legendary service.

Requirements

Two years of progressive banking experience
Possess good judgement and strong organizational skills
Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information
Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills
Provide Legendary Service that exceeds expectations at every opportunities
Ability and desire to represent Central Bank in the community in a positive and professional manner

Nice To Haves

Customer service and teller experience preferred

Responsibilities

Partner with the Branch Manager in the responsibilities of overall branch profits, customer and employee management and efficient operations of the branch
Develop an engaged team to provide solutions to improve customer's financial needs
Lead by example with meeting and exceeding individual sales goals
Provide legendary service at all times
Ensure efficient operations of the activities in the branch with little disruption to service; including scheduling, audits, teller offage system, security, ATM, vault management
Provide a wide variety of customer service and teller functions effectively and efficiently that may range from opening accounts to processing teller transactions
Help customers benefit from our products and services in a customer-centric manner
Ensure adherence to established security procedures and reporting requirements
Ensure all team members comply with established bank operating procedures and practices by providing training as necessary
Set high standards regarding quality and quantity of work
Display commitment to the organization and enthusiasm for its products and services
Convey confidence in others capabilities, appealing to their unique needs, motives, and goals to achieve success
Support in the development and motivation of retail personnel ensuring employees are engaged, goal driven and sales / service driven while providing legendary service at all times
Follow and inspect regular sales activities and expectations
Communicate clear performance targets, evaluate progress, and provide specific feedback on a regular basis that enables others to understand when they have performed well and how they can improve in the future