Assistant Branch Manager

WaFd Bank•Gallup, NM

2d•$23 - $33

About The Position

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring an Assistant Branch Manager. WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! This is a results-driven, bank officer position responsible for supporting the manager and performing the managerial duties in the manager’s absence. A successful Assistant Branch Manager must: Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions. Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders. Make out-of-office calls to businesses, community organizations, and referral sources. Introduce and demonstrate digital and self-service options to clients. Develop strategies to help expand the consumer and small business client base. Communicate clearly with staff and clients verbally, over the phone, and via video chat. Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value. Support branch leadership in meeting branch production goals. Ensure high level of customer satisfaction through the delivery of excellent service. Acquire and apply skills in preparation for advancement to a branch manager position. Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind. Qualifications Education/Skills/Training: High school diploma or approved equivalent Strong math skills, 10-key and keyboarding. Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook. Well-developed smart phone and digital channel skills. Must have excellent organizational and analytical skills and superior written and oral communication skills. Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage. Experience: Five years minimum experience in a financial institution. Prior banking experience, including previous work in sales or client relations.

Requirements

High school diploma or approved equivalent
Strong math skills, 10-key and keyboarding.
Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
Well-developed smart phone and digital channel skills.
Must have excellent organizational and analytical skills and superior written and oral communication skills.
Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage.
Five years minimum experience in a financial institution.
Prior banking experience, including previous work in sales or client relations.

Responsibilities

Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
Make out-of-office calls to businesses, community organizations, and referral sources.
Introduce and demonstrate digital and self-service options to clients.
Develop strategies to help expand the consumer and small business client base.
Communicate clearly with staff and clients verbally, over the phone, and via video chat.
Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
Support branch leadership in meeting branch production goals.
Ensure high level of customer satisfaction through the delivery of excellent service.
Acquire and apply skills in preparation for advancement to a branch manager position.
Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.