Assistant Branch Manager
About The Position
Regional Finance is seeking an Assistant Branch Manager to join its expanding team. The company is focused on growth and aims to become a national leader in consumer financing, providing solutions and support to customers during challenging financial times. This role is customer-oriented, emphasizing a personal touch in finance and making a meaningful impact on people's lives. Regional Finance values its team members, offering career advancement opportunities, including training Assistant Managers for future Branch Manager roles. The company also highlights its commitment to diversity, equity, and inclusion, and community involvement through its 'Regional Reach' outreach program.
Requirements
- High School Diploma or Equivalent.
- Prior customer service experience in either a sales/retail environment or cash management environment.
- Must pass drug screen, criminal and credit background checks.
- Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
- Demonstrated passion for customer service.
- Excellent written and verbal communication skills.
- Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
- Thrives in a pay for performance atmosphere.
- Proven ability to multi-task.
Responsibilities
- Provide exceptional service to all customers.
- Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
- Maintain office cash with accuracy and proper security.
- Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
- Minimize delinquent debt through calling customers and collecting on past-due accounts.
- Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
- Transport money and deposits to and from bank.
- Other duties as assigned by leadership.
Benefits
- Competitive pay
- Monthly bonus
- Promotion opportunities
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) benefits
- Average pay of $46,000 (can vary based on location and cost of living adjustments)
- Comprehensive medical, dental, and vision plan
- 401(k) plans with a company match
- PTO
- Paid holidays
- Paid parental leave
- Employee assistance program for mental health and counseling
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
