Assistant Branch Manager

Fidelity Bank, NA • Wichita, KS

20h • Onsite

About The Position

As the face of Fidelity to customers, this role involves building relationships by positively representing Fidelity's products, solutions, and legacy of service. The Assistant Branch Manager will work in a team environment to engage customers and deliver an exceptional experience at all touch points, aiming to provide a level of service unsurpassed by any bank, anywhere, any size. The position is for a customer-oriented, community-focused organization.

Requirements

• Excellent interpersonal, written, and verbal communication skills
• Strong sales and service skills
• A minimum of two years of supervisory experience
• A minimum of two years of banking or financial services experience
• A minimum of one year sales experience

Nice To Haves

• Spanish speaking preferred

Responsibilities

• Ensuring delivery of superior customer service by all branch staff
• Leading team to deepen customer relationships through value-add recommendations
• Driving adoption of digital banking services through education and customer interaction
• Ensuring operational and regulatory compliance of the branch

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees