Assistant Branch Manager

Heritage Landscape Supply Group, Inc.•Bedford, OH

11d•Onsite

About The Position

The Assistant Branch Manager (ABM) at Heritage Landscape Supply plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success. Key Responsibilities: Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency. Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace. Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure levels of customer satisfaction and retention. Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence. Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making. Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. The ABM must be able to sit, stand, walk, bend, reach, and lift up to 75 pounds. Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development. Minimum Qualifications: Minimum of 1–2 years experience in a warehouse, distribution, or assistant management role; prior experience in Landscape, or related industry preferred. Proficiency in Microsoft Office; familiar with ERP/warehouse management systems Valid driver’s license and clean driving record. Ability to pass criminal background and pre-employment drug screening. High school diploma or equivalent required or degree in business administration, Supply Chain, or related field considered but not required. Job Location: National Structure - Bedford 26245B Broadway Avenue Bedford, OH 44146 As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program Heritage Landscape Supply Group is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent landscaping and irrigation product distributors. Heritage Landscape Supply Group is a wholly owned subsidiary of The Home Depot. Find out more at www.heritagelandscapesupplygroup.com. As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Requirements

Minimum of 1–2 years experience in a warehouse, distribution, or assistant management role
Proficiency in Microsoft Office; familiar with ERP/warehouse management systems
Valid driver’s license and clean driving record.
Ability to pass criminal background and pre-employment drug screening.
High school diploma or equivalent required

Nice To Haves

Prior experience in Landscape, or related industry preferred
Degree in business administration, Supply Chain, or related field considered but not required.

Responsibilities

Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams.
Provide training, performance feedback, and foster a collaborative, high-performing workplace.
Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure levels of customer satisfaction and retention.
Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
Ensure adherence to company policies, safety standards, and operational procedures.