Assistant Branch Manager
About The Position
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay range: $24-$34/hr Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection JOB SUMMARY The Assistant Branch Manager 1 will support the Assistant Branch Manager 2 by overseeing daily office operations, ensuring exceptional customer service, optimizing office efficiency, and contributing to the achievement of branch goals for CoolSys.
Requirements
- High school diploma or equivalent.
- Proven experience in retail, with at least 1-2 years in a supervisory or assistant managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle high-pressure situations effectively.
- Good understanding of sales strategies and commercial customer needs.
- Familiarity with retail management software and POS systems.
- Strong organizational and problem-solving skills.
- Basic knowledge of inventory control and stock management.
- Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
- Ability to use typical business tools including E-Mail, Word, Excel, etc.
Nice To Haves
- A college degree in Business, Management, or a related field a plus.
Responsibilities
- Ensure high-quality service to both retail and commercial customers, addressing inquiries, and resolving any issues.
- Assist in training, motivating, and supervising staff, ensuring they provide excellent customer service and adhere to company standards.
- Help implement sales strategies to meet or exceed office targets. Monitor performance metrics and support the team in achieving commercial goals.
- Assist with stock control, ensuring product availability for both retail and business customers. Monitor inventory levels and conduct regular stock checks.
- Ensure smooth daily office operations, including opening and closing procedures, and ensure the office is well-maintained and organized.
- Build and maintain relationships with commercial clients, understanding their needs and providing solutions tailored to their business requirements.
- Ensure compliance with safety regulations to provide a safe working environment.
- Assist with office reports, sales analysis, and other administrative tasks as required.
- Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
- Performs other duties as assigned.
Benefits
- Medical, Dental, Vision and Prescription coverage
- Paid vacation and holidays
- 401(K) match
- Life insurance, AD&D and long-term disability
- Tuition reimbursement
- Opportunities available nationwide
- Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
- Pet Insurance
- Legal Plan, and ID Theft Protection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
