Assistant Branch Manager

Airgas•Spokane, WA

31d•$26 - $30

About The Position

The Assistant Branch Manager partners with the Branch Manager to support and coordinate the route drivers and customer deliveries for the branch. This includes guiding the team toward alignment with all regulatory agencies and requirements, such as OSHA, FDA, and Airgas USA, LLC policies and procedures (including SOPs) at the facility. When the Branch Manager is off-site, the Assistant Branch Manager will provide guidance and support to all branch personnel, including Counter Sales Representatives and administration. Reviews safety events to pioneer improvements and eliminate recurrences. Maintains alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records. Provides guidance and support to team members in alignment with company policies and values. Partners with Human Resources on staffing, recruitment, and inclusive retention strategies. Shares responsibilities to support the team’s success and professional growth. Coordinates hiring, training, and mentorship while fostering understanding to resolve concerns. We are looking for a commitment to ensuring all customers receive excellent service and timely, courteous follow-up. Supports the accuracy of sales-related paperwork, inventory management, and branch shipments. Advances sales activity for walk-in business and collaborates with outside sales on quotes and leads. Partners with the Plant Manager on mentoring the team and maintaining a functional, welcoming facility. Utilizes TRIPS and monthly dashboards to inform daily workflows and sound, informed choices. Supports the scheduling of preventative maintenance for the facility and vehicle fleet. Maintains accurate records and contributes to the continuous advancement of safety and quality programs.

Requirements

Action-oriented contributor with a background in creating and implementing plans that advance business success in key areas
Enjoys working with a wide variety of people with different perspectives and backgrounds
Demonstrated knowledge of order entry, data research, and computer skills necessary to support customers and suppliers
Experience guiding a team of six or more associates, with a demonstrated ability to effectively support professional development , including mentorship, shared responsibility, and growth conversations
Ability to read, analyze, and foster understanding of general business periodicals, professional journals, technical procedures, or governmental regulations
Comfort with business math in all units of measure, using whole numbers, common fractions, and decimals to support branch accuracy
Ability to interpret rates, ratios, and percentages to support informed, collaborative decision-making

Nice To Haves

Associates’ Degree in Business, Management, Accounting, or a related field; or an equivalent combination of experience, training, and education
Foundational knowledge of Microsoft/Google Office applications (Word, Excel, PowerPoint, and Outlook)
Knowledge of SAP

Responsibilities

Support and coordinate the route drivers and customer deliveries for the branch
Guide the team toward alignment with all regulatory agencies and requirements, such as OSHA, FDA, and Airgas USA, LLC policies and procedures (including SOPs) at the facility
Provide guidance and support to all branch personnel, including Counter Sales Representatives and administration when the Branch Manager is off-site
Review safety events to pioneer improvements and eliminate recurrences
Maintain alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records
Provide guidance and support to team members in alignment with company policies and values
Partner with Human Resources on staffing, recruitment, and inclusive retention strategies
Share responsibilities to support the team’s success and professional growth
Coordinate hiring, training, and mentorship while fostering understanding to resolve concerns
Ensure all customers receive excellent service and timely, courteous follow-up
Support the accuracy of sales-related paperwork, inventory management, and branch shipments
Advance sales activity for walk-in business and collaborates with outside sales on quotes and leads
Partner with the Plant Manager on mentoring the team and maintaining a functional, welcoming facility
Utilize TRIPS and monthly dashboards to inform daily workflows and sound, informed choices
Support the scheduling of preventative maintenance for the facility and vehicle fleet
Maintain accurate records and contributes to the continuous advancement of safety and quality programs