Assistant Branch Manager
About The Position
The Assistant Branch Manager supports the Branch Manager in overseeing daily branch operations, driving sales performance, providing leadership to branch staff, ensuring regulatory compliance, and delivering exceptional customer service. Who We Want: Champion of Growth – Identify branch sales initiatives and cross-selling efforts to deepen customer relationships Responsible for representing the financial institution in public relations activities and community affairs Assist the team in efforts to reach profit, performance, and branch goals Industry Expert – Ability to identify opportunities to increase productivity and efficiency Manage daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met Assist in managing branch inventory Analytical Thinker – Ability to use technology and adapt to learn new processes Research and resolve customer account discrepancies Strong organizational skills with the ability to multi-task
Requirements
- College degree preferred or equivalent work experience
- One to two years of experience in a financial institution
- Excellent customer service skills utilized for both internal and external customers
- Strong and positive verbal, and written communication, and supervisory skills
- Strong knowledge of banking regulatory matters and procedures for proper operation
- Ability to work well within a team, in shared roles, with flexible hours, including Saturday
- EOE, including disability/vets
Responsibilities
- Provide personnel management for branch staff
- Manage overall branch office operations
- Establish and help to attain internal performance objectives for the branch office which includes audits
- Responsible for maintaining a professional business-like atmosphere within the branch office
- Assist in coaching employees when needed and coordinate staff training
- Ensure adherence to bank policies, procedures, and regulatory requirements
- Test branch security equipment and investigate security issues when needed
Benefits
- Competitive pay
- Incentive pay
- Excellent benefits package such as 401k match, medical, dental, and vision
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
