Assistant Branch Manager

F.N.B. Corporation•Statesville, NC

1d•Onsite

About The Position

This position, Assistant Branch Manager, is primarily responsible for consistently meeting customer needs within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effectively convert transactions to qualified sales or referral leads. Adherence to all FNB policies, procedures, strategies, and Core Values is required. F.N.B. Corporation (FNB) is a leading diversified financial services company offering a wide range of opportunities. The FNB team is comprised of highly qualified professionals who collaborate to provide comprehensive financial solutions across its corporate footprint, including Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. The company is consistently recognized as a best place to work and top workplace by its employees, reflecting its outstanding culture.

Requirements

High School or GED
2 years of job related experience
Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures consumer products and services
Sales and customer service skills
Nationwide Mortgage Licensing System and Registry Identifier

Responsibilities

Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs.
Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.
Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
Performs traditional teller transactions as needed.
Performs other related duties and projects as assigned.
Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Comply with regulatory laws and company procedures.