Assistant Branch Manager

Airgas • Spokane, WA

32d • $26 - $30 • Onsite

About The Position

The Assistant Branch Manager partners with the Branch Manager to support and coordinate the route drivers and customer deliveries for the branch. This includes guiding the team toward alignment with all regulatory agencies and requirements, such as OSHA, FDA, and Airgas USA, LLC policies and procedures (including SOPs) at the facility. When the Branch Manager is off-site, the Assistant Branch Manager will provide guidance and support to all branch personnel, including Counter Sales Representatives and administration. Reviews safety events to pioneer improvements and eliminate recurrences. Maintains alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records. Provides guidance and support to team members in alignment with company policies and values. Partners with Human Resources on staffing, recruitment, and inclusive retention strategies. Shares responsibilities to support the team’s success and professional growth. Coordinates hiring, training, and mentorship while fostering understanding to resolve concerns. We are looking for a commitment to ensuring all customers receive excellent service and timely, courteous follow-up. Supports the accuracy of sales-related paperwork, inventory management, and branch shipments. Advances sales activity for walk-in business and collaborates with outside sales on quotes and leads. Partners with the Plant Manager on mentoring the team and maintaining a functional, welcoming facility. Utilizes TRIPS and monthly dashboards to inform daily workflows and sound, informed choices. Supports the scheduling of preventative maintenance for the facility and vehicle fleet. Maintains accurate records and contributes to the continuous advancement of safety and quality programs.

Requirements

• Action-oriented contributor with a background in creating and implementing plans that advance business success in key areas.
• Enjoys working with a wide variety of people with different perspectives and backgrounds.
• Demonstrated knowledge of order entry, data research, and computer skills necessary to support customers and suppliers.
• Experience guiding a team of six or more associates, with a demonstrated ability to effectively support professional development, including mentorship, shared responsibility, and growth conversations.
• Ability to read, analyze, and foster understanding of general business periodicals, professional journals, technical procedures, or governmental regulations.
• Comfort with business math in all units of measure, using whole numbers, common fractions, and decimals to support branch accuracy.
• Ability to interpret rates, ratios, and percentages to support informed, collaborative decision-making.

Nice To Haves

• Associates’ Degree in Business, Management, Accounting, or a related field; or an equivalent combination of experience, training, and education.
• Foundational knowledge of Microsoft/Google Office applications (Word, Excel, PowerPoint, and Outlook).
• Knowledge of SAP

Responsibilities

• Support and coordinate route drivers and customer deliveries.
• Guide the team toward alignment with regulatory agencies and requirements (OSHA, FDA, Airgas USA, LLC policies and procedures).
• Provide guidance and support to branch personnel when the Branch Manager is off-site.
• Review safety events to pioneer improvements and eliminate recurrences.
• Maintain alignment with all regulatory requirements, training, and records.
• Partner with Human Resources on staffing, recruitment, and inclusive retention strategies.
• Coordinate hiring, training, and mentorship.
• Ensure all customers receive excellent service and timely, courteous follow-up.
• Support the accuracy of sales-related paperwork, inventory management, and branch shipments.
• Advance sales activity for walk-in business and collaborate with outside sales on quotes and leads.
• Partner with the Plant Manager on mentoring the team and maintaining a functional, welcoming facility.
• Utilize TRIPS and monthly dashboards to inform daily workflows and sound, informed choices.
• Support the scheduling of preventative maintenance for the facility and vehicle fleet.
• Maintain accurate records and contribute to the continuous advancement of safety and quality programs.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 14-week paid child birth benefit
• 401(k) Retirement Plan with company match
• Tuition Assistance
• Paid Holidays, Vacation, and Sick time
• Employee Assistance Program (EAP)
• Pre-tax commuter transportation benefit
• Parental leave
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• Discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees