Assistant Branch Manager
About The Position
The Assistant Branch Manager (ABM) at Heritage plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. Heritage Landscape Supply Group is a people-first company built to attract and retain the industry’s best talent at every level. Each day we dedicate ourselves above all else to thrilling our employees and our customers while always delivering growth to our supplier partners. Our mission is to help our family of companies achieve new heights and provide opportunities for all employees to grow, thrive, and advance with the company for decades to come. Let’s build a legacy together of our vision to form the nation’s leading family of independent landscaping and irrigation product distributors. Heritage Landscape Supply Group is a wholly owned subsidiary of The Home Depot.
Requirements
- Minimum of 2 years experience in a warehouse, distribution, or supervisory/assistant management role
- Ability to pass criminal background and pre-employment drug screening
- High school diploma or equivalent required
Nice To Haves
- Prior experience in Landscape Distribution, or related industry
- Associate or bachelor’s degree in business administration, Supply Chain, or related field
Responsibilities
- Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
- Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams.
- Provide training, performance feedback, and foster a collaborative, high-performing workplace.
- Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
- Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
- Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
- Ensure adherence to company policies, safety standards, and operational procedures.
- Maintain a safe, organized, and efficient warehouse and branch environment.
- Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development.
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Plan
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
- Hourly associates may be eligible for overtime based on business needs
- Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
101-250 employees
