Assistant Branch Manager

Airgas • Raleigh, NC

4d • Onsite

About The Position

Join our team as a Assistant Branch (Store) Manager where you'll collaborate closely with the Branch Manager to ensure the effective management of Route Drivers and Customer Deliveries while fostering a culture of safety, growth, and operational excellence. Your responsibilities encompass safety leadership, staff development, sales promotion, facility maintenance, and efficient cost management.

Requirements

• Associates’ Degree in Business, Management, Accounting, or related field, or equivalent combination of experience and education.
• Supervisory experience with demonstrated ability in personnel management.
• Retail experience with a focus on customer service and sales improvement.
• Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Demonstrated data entry skills.

Nice To Haves

• Welding/safety supply industry experience is a plus.
• SAP knowledge is advantageous.

Responsibilities

• Lead and help supervise direct reports in alignment with organizational policies and applicable laws.
• Maintain optimal staffing levels, partnering with Human Resources for recruitment, staff development, and retention strategies.
• Manage performance, handle complaints, and resolve issues, fostering a positive work environment.
• Uphold superior customer service standards, ensuring prompt, courteous handling of customer inquiries.
• Oversee sales-related paperwork and inventory management.
• Collaborate with outside sales representatives, supporting their efforts and identifying sales leads.
• Support Branch Manager in operations, profitability, appearance, cleanliness, and customer service.
• Utilize TRIPS for daily shipments and coordinate preventative maintenance for company vehicles.
• Maintain accurate records and adhere to company policies to ensure regulatory compliance.

Benefits

• comprehensive benefits package that includes medical, dental, and vision plans
• vacation, sick time, floating holidays, and paid holidays for full-time employees
• progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for employees’ dependents
• Airgas Scholarship Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees