Assistant Branch Manager - Fullerton
About The Position
Lead with Purpose. Build with Passion. Belong to Something Greater. At Orange County’s Credit Union, we don’t just offer banking services, we create meaningful relationships that empower our members and enrich our community. With over 85 years of trust, $2.5+ billion in assets, and 140,000+ members, we’ve built a reputation for excellence—and we’re just getting started. Our commitment to people, performance, and purpose has earned us the #1 spot in the Orange County Register’s 2024 Best Credit Union list, and the voices of our employees have earned us the Peter Barron Stark Award for Workplace Satisfaction. When you join us, you’re not just taking the next step in your career; you’re joining a team that loves where they work. Are you a dynamic leader with a passion for people, performance, and purpose? Do you thrive in a fast-paced, relationship-driven environment where your ideas matter and your impact is felt daily? If so, we want YOU to be the next Assistant Branch Manager at our vibrant credit union! What You’ll Do: As the right hand to the Branch Manager, you’ll lead with heart and hustle—driving service excellence, team performance, and business growth. You’ll be the spark that ignites a culture where every Associate owns the Member experience and every Member feels valued.
Requirements
- 3+ years of sales/customer service experience in a banking/credit union institution's branch PLUS at least 2 years as a supervisor having direct reports and managing the performance of others (operations, compliance, & sales).
- Subject Matter Expert with consumer lending and fiduciary accounts
- NMLS License & Notary Certification (or willingness to obtain/renew)
- A passion for leadership, service, and making a difference
- Proven success in business development and community engagement
Responsibilities
- Lead with Purpose: Inspire and coach a team of talented Associates to deliver exceptional service and build lasting relationships.
- Drive Results: Use strategic thinking and performance accountability to meet and exceed branch goals.
- Champion Innovation: Challenge the status quo and ask, “How can we improve?” every single day.
- Grow the Business: Represent the credit union in the community, cultivate relationships, and drive new Membership growth.
- Empower Your Team: Cross-train Associates, recognize achievements, and create a culture of continuous development.
- Make Smart Decisions: Use data, NPS feedback, and financial reports to guide branch strategy and profitability.
- Stay Compliant & Secure: Ensure branch operations meet regulatory standards and maintain a safe, secure environment.
Benefits
- A Voice That Matters: Your ideas help shape our future! Be part of a thriving and growing organization where everything you do contributes to overall success.
- A People-First Culture: We lead with empathy and authenticity.
- Comprehensive Benefits:
- Anthem HMO/PPO, Delta Dental, and Unum options – from day one!
- 401(k) with up to 6% employer match
- Annual performance bonuses & merit increases
- Educational grants up to $1,000
- 13 vacation days/year (increases after 5 years)
- 7 sick days/year
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
