Assistant Branch Manager

SRS Distribution • Indianapolis, IN

8d • Hybrid

About The Position

The Assistant Branch Manager (ABM) at SRS Distribution plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.

Requirements

• Minimum of 1–2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role; prior experience in building materials, roofing, or related industry preferred.
• Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.
• High school diploma or equivalent required.
• Ability to guide and motivate teams, manage change, and align staff to branch objectives.
• Competent in analyzing financial results (P&L), monitoring budgets, and optimizing branch profitability.
• Experienced in overseeing daily operations, process improvement, and compliance with company standards.
• Effective in developing strong customer relationships and ensuring high levels of satisfaction.
• Capable of contributing to strategic planning and leveraging insights to drive growth and operational efficiency.
• Strong written and verbal communication skills for reporting, team guidance, and customer interactions.
• Ability to evaluate operational and financial data to make informed decisions and adjustments.
• Skilled in mentoring and developing staff to achieve individual and organizational goals.

Nice To Haves

• Experience in financial planning, budgeting, and revenue optimization.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills with a focus on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Associate or Bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.

Responsibilities

• Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
• Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability, plus optional long-term disability, and additional life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees