Assistant Branch Manager

Regis University•Arlington, TX

1d•Onsite

About The Position

In the last few years, Regional Finance's goal has been expansion, creating growth opportunities for many team members. The company is dedicated to helping customers during hard financial times by providing solutions and offering a helping hand to both customers and the communities they serve. As Regional Finance continues to expand and grow into a national leader in consumer financing, they invite talented and driven individuals to join their team, especially those passionate about making a meaningful impact in people's lives and bringing a personal touch to finance. The core of an Assistant Manager is being customer-oriented, focusing on helping others in their time of need. Founded in 1987, Regional Finance provides services to 450,000 customers annually and employs over 1750 team members. The company emphasizes making a meaningful difference in people's lives through personalized finance and a commitment to diversity, equity, and inclusion, fostering a sense of belonging for all employees. Team members can contribute to their communities through the Regional Reach outreach program, supporting organizations like the American Heart Association. Regional Finance is continuously expanding with plans to become a national brand, offering numerous opportunities for advancement in finance, customer service, and management roles. The company provides an incredible benefits package, including comprehensive medical, dental, and vision plans, 401(k) plans with company match, PTO, paid holidays, paid parental leave, and an employee assistance program for mental health and counseling. Regional Finance values its team members, customers, and communities, leveraging each team member's strengths to achieve shared goals.

Requirements

High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.

Responsibilities

Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.

Benefits

Competitive pay
Monthly bonus
Promotion opportunities (training Assistant Managers into future Branch Managers)
Medical benefits
Dental benefits
Vision benefits
401(k) benefits
Comprehensive medical, dental, and vision plan
401(k) plans with matching company contributions
PTO
Paid holidays
Paid parental leave
Employee assistance program for mental health and counseling