Assistant Branch Manager II (Market Street)

American Heritage Federal Credit Union•Philadelphia, PA

41d

About The Position

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for an Assistant Branch Manager for our Market Street branches in Center City! This position assists branch manager in supervising staff and providing quality service to members in the areas of account transactions, loan applications, new accounts, and solving problems within established policies and guidelines.

Requirements

At least three to five years of supervisory experience in a financial institution setting is required.
Education equivalent to two years of college or associates degree.
Intermediate working knowledge of PC applications (Word, Excel, Meridian Link/Xpress Accounts, MS Outlook, Symitar, ProfitStars, and Truchecks).
Must obtain FICEP Certification
Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.

Responsibilities

Trains new branch personnel; prepares work schedules; and monitors performance.
Monitors branch office operations to ensure that security procedures are being followed and that appropriate steps are taken to correct unsatisfactory conditions; and ensure that a professional image and approach are being consistently exercised.
Removes, counts, records, balances and replenishes cash from automated teller machine/ coin, CDM, cash recycler and PAT.
Explains services to potential consumer and commercial account customers to generate additional business and to promote positive public relations.
Provide loan interviewing and consulting for Credit Union members and input, process, and close loans.
Assists members in solving account problems.
Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
Manages branch office in absence of manager.
Maintain a highly motivated, well trained staff and evaluate the job performance of branch office staff to ensure quality of work and service to members.
Schedule office staff, including vacations, to ensure adequate staffing for efficient branch operation using ADP (approval of time).
Maintain and reorder office equipment and supplies inventory.
Monitor office activity, including number of transactions, volume, MXA errors, loan volume, personal sales, new accounts, etc.
Create and maintain a cross selling environment within the branch.