Assistant Branch Manager II

KCU•Port Orchard, WA

2d•$36 - $37•Onsite

About The Position

Kitsap Credit Union is in search of an Assistant Branch Manager II. This position is responsible for coaching, mentoring, training and leading larger branches/department staff in skills and behaviors that reflect a service methodology and philosophy to create and foster a sales oriented culture. Promote quality service and provide positive leadership to the Kitsap Credit Union team. Assist the Branch Manager to develop, maintain and execute branch/department strategic plan in conjunction with and support of the credit union strategic plan.

Requirements

High School Diploma or GED.
Five years managerial or supervisory experience leading larger teams.
Combination of Financial Institution, education, KCU experience, and/or supervisory experience leading a project or team.
Must be able to work Saturdays and extended business hours.
Proven track record of achieving sales goals.
Must be registered with the Nationwide Mortgage Licensing System within 30 days of hire and comply with the SAFE Act regulations.

Responsibilities

Responsible for daily operations, sales, service, employee development, safety, compliance, and security.
Responsible for coaching, leading, and motivating branch employees; promote participation in cross sales of products and services.
Meet with employees regularly to establish and reinforce sales/service goals.
Conduct quality control observations in the areas of sales and service to provide employee feedback and ensure quality member service,
Work with the Branch Manager on cash requirements, conduct vault and teller drawer audits, and balance branch totals daily, as required.
Enhance organizational reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
Proactively generate new loan and membership business through branch sales activities, network with local businesses, and participate in community events.
Actively contribute in the area of continuous quality improvement, solicit and contribute new ideas and methods to improve efficiencies and effectiveness of processes and procedures.
Build market position by locating, developing, and closing business relationships.
Educate and introduce members to self-service and assisted self-serve options, with continual education as new products and digital services are introduced.
Plan, organize, and direct daily branch/department activities and workflows to ensure efficient and effective operations as it relates to new account, lending, and member services.
Provide data and reports on branch staffing, productivity, operational efficiency, and effectiveness and provide solutions and ideas for improved operational effectiveness.
Direct the workflow, be a resource for staff and members to answer complex questions, and/or resolve non-routine problems that may arise.
Perform teller cash audits, review, and approve transaction exceptions.

Benefits

Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal floating day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee