Assistant Branch Manager I

SiteOne Landscape Supply•Huntington Station, NY

4d•$23 - $30

About The Position

The Assistant Branch Manager is responsible for supporting the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. What you’ll do: Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA. In partnership with the Branch Manager, onboard, train, and coach branch associates. Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success Promote an incident-free environment by emphasizing safety daily through leading by example. Encourage a strong safety culture through workplace organization, training and executing policies. Monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives. Work with Branch Manager to review performance metrics to track progress. Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.

Requirements

1 to 3 years of experience in retail nursery, irrigation and/or landscape industry preferred
1 to 3 years of managerial experience including leadership, issue management, motivation and team building preferred
Demonstrates exceptional customer service to all SiteOne customers
Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base
Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers
Understanding of sales and operations planning process
Excellent communication, customer service and leadership skills
Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
Working knowledge of accounting fundamentals
Knowledge of market preferences, competition, regulations and trends
High School or secondary diploma or equivalent required

Nice To Haves

Higher education degree preferred

Responsibilities

Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.
In partnership with the Branch Manager, onboard, train, and coach branch associates.
Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
Promote an incident-free environment by emphasizing safety daily through leading by example.
Encourage a strong safety culture through workplace organization, training and executing policies.
Monitor key performance metrics to assess daily, weekly and monthly progress and to track improvement initiatives.
Work with Branch Manager to review performance metrics to track progress.
Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support their implementation.