Assistant Body Shop Manager

Moses Collision Center•Jefferson, WV

About The Position

Moses Auto Group is hiring for our new, cutting-edge Collision Center, and we’re looking for top talent to join our team! If you’re passionate about excellence, skilled in your craft, and ready to grow with an innovative company that invests in its people and technology, we want to hear from you. As Assistant Body Shop Manager, you will collaborate closely with the Body Shop Manager to ensure the effective and efficient operation of our body shop. This role is pivotal in delivering exceptional service and maintaining the highest standards of quality and safety. Our company offers great benefits, including: Competitive base rate of pay Medical, Dental, Vision, Paid Time Off, Employee Assistance Program 401k Retirement with Company Match Employee purchase discounts on parts, labor and vehicles Responsibilities: Assist the Body Shop Manager in overseeing daily operations, ensuring workflow efficiency, and maintaining high-quality repair standards. Ability to write, submit and follow estimates to insurance companies. Coordinate and manage the scheduling of repair work to meet customer deadlines while optimizing shop capacity and resources. Supervise and mentor a team of technicians, providing guidance, support, and training to enhance skill development and performance. Ensure compliance with safety regulations and company policies to maintain a safe working environment. Assist in monitoring and managing inventory levels of parts and materials, working with suppliers to ensure timely delivery and cost-effectiveness. Handle customer inquiries and concerns, providing exceptional service and ensuring customer satisfaction is achieved. Support the Body Shop Manager in managing administrative tasks, including recordkeeping, reporting, and performance evaluations. Participate in the development and implementation of process improvements to enhance operational efficiency and customer service. IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES: High school diploma or equivalent; additional certification in automotive repair or management is a plus. Minimum of 3 years of experience in a body shop or automotive repair setting. Previous experience in an automotive body shop setting, with a strong understanding of collision repair processes. Proven leadership skills with the ability to motivate and manage a team effectively. Excellent communication and interpersonal skills, with a customer-focused approach. Strong organizational skills and attention to detail in a fast-paced environment. Proficient in using industry-related software and technology. Ability to adapt to changing priorities and manage multiple tasks simultaneously. Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity. Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

High school diploma or equivalent; additional certification in automotive repair or management is a plus.
Minimum of 3 years of experience in a body shop or automotive repair setting.
Previous experience in an automotive body shop setting, with a strong understanding of collision repair processes.
Proven leadership skills with the ability to motivate and manage a team effectively.
Excellent communication and interpersonal skills, with a customer-focused approach.
Strong organizational skills and attention to detail in a fast-paced environment.
Proficient in using industry-related software and technology.
Ability to adapt to changing priorities and manage multiple tasks simultaneously.

Responsibilities

Assist the Body Shop Manager in overseeing daily operations, ensuring workflow efficiency, and maintaining high-quality repair standards.
Ability to write, submit and follow estimates to insurance companies.
Coordinate and manage the scheduling of repair work to meet customer deadlines while optimizing shop capacity and resources.
Supervise and mentor a team of technicians, providing guidance, support, and training to enhance skill development and performance.
Ensure compliance with safety regulations and company policies to maintain a safe working environment.
Assist in monitoring and managing inventory levels of parts and materials, working with suppliers to ensure timely delivery and cost-effectiveness.
Handle customer inquiries and concerns, providing exceptional service and ensuring customer satisfaction is achieved.
Support the Body Shop Manager in managing administrative tasks, including recordkeeping, reporting, and performance evaluations.
Participate in the development and implementation of process improvements to enhance operational efficiency and customer service.