Assistant Banquet Manager

Marriott International-posted about 1 year ago

$52,000 - $65,000/Yr

Full-time • Entry Level

Tucson, AZ

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The Assistant Banquet Manager is an entry-level management position responsible for leading the banquet staff and executing events according to established requirements and standards. This role involves managing departmental operations, ensuring high-quality service, and supporting the development of the team to enhance customer satisfaction.

Assist in managing departmental inventories and assets, including par levels and maintenance of equipment.
Maintain attendance logs for banquet employees and enforce established sanitation levels.
Adhere to and reinforce all standards, policies, and procedures (SOPs, LSOPs, etc.).
Ensure employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
Order supplies for the department, including china, glass, silver, and other service equipment needs.
Guide the banquet beverage supervisor in controlling liquor costs and managing the banquet beverage perpetual inventory.
Understand the impact of banquet operations on overall event success and manage activities to maximize customer satisfaction.
Assist in scheduling banquet service staff to forecast and service standards while maximizing profits.
Lead shifts and actively participate in the servicing of events.
Interact with guests to obtain feedback on product quality and service levels, and respond to guest problems and complaints.
Support a departmental orientation program for new employees and ensure they understand expectations.

High school diploma or GED.
2 years of experience in event management, food and beverage, or a related professional area.

Knowledge of food and wine pairings and cutting-edge cuisine.
Experience in customer service and guest relations.

Comprehensive health care benefits
401(k) plan with up to 5% company match
Employee stock purchase plan at 15% discount
Accrued paid time off (including sick leave where applicable)
Life insurance
Group disability insurance
Travel discounts
Adoption assistance
Paid parental leave
Health savings account (except for positions based out of or performed in Hawaii)
Flexible spending accounts
Tuition assistance
Pre-tax commuter benefits
Other life and work wellness benefits

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