Assistant Banquet Manager

Pyramid Global Hospitality • College Station, TX

23h • Onsite

About The Position

We are looking for a strong, seasoned and elevated experienced Assistant Banquet Manager to join our property's elite banquets and catering team. Hosting a variety of high-end events throughout the year aligned with our world-class Howdy Hospitality, this position is vital to our operations. The Assistant Banquet Manager will supervise the overall operations for the food and beverage services required for On-site Catered Events, Off-site Catered Events, Banquet Events Group Events, and In-house Banquet Events, which includes food service, beverage service, and conference service set-up.

Requirements

• High school graduate or equivalent required.
• Five years’ experience in Banquet and Conference Services.
• Two or more years managing a team of ten people or more.
• Strong organizational, prioritization, and communication skills.
• Attention to detail and top-notch customer service.
• Ability to maintain efficiency, focus, accuracy, and professionalism in an active, fast-paced work environment.

Nice To Haves

• Four-year college degree in business, hospitality, or related field preferred.
• Understand all aspects of food and beverage service.
• Work efficiently in a spirit of cooperation.
• Full range of computer skills including Microsoft Office, F&B platforms, Scheduling Platforms, Purchasing and Receiving platforms, and Point of Sales systems.

Responsibilities

• Implement all policies and procedures within the Banquets and Conference Services team.
• Determine and schedule staffing levels needed to ensure maximum guest satisfaction per event and determine if contract labor is necessary.
• Work with the Banquet Manager to oversee the progress of budgetary objectives for Banquets and Conference Services departments and communicate those objectives to the appropriate leadership.
• Control applicable expenditures as necessary.
• Interview applicants for positions within the area of responsibility to maintain a high level of qualified, dependable, high-character team members.
• Execute and track necessary coaching and counseling for all Banquets and Conference Services Team Members in a timely manner.
• Conduct evaluations of team members as defined by the Texas A&M Hotel and Conference Center career conversations process.
• Maintain updated personnel files with Human Resources. Documents for personnel files include coaching and counseling, career conversations, positive recognition, and other applicable records of performance and tracking.
• Ensure accurate client billing systems to maximize the highest possible revenue for the Texas A&M Hotel and Conference Center.
• Responsible for the capital plan of the conference areas and its equipment. Maintain and update all capital expenditures as needed.
• Supervise uniform compliance and control.
• Conduct Coaching and counseling conversations with team members as required.
• Attend and schedule all meetings as required including BEO meetings, staff meetings, labor standard calls, monthly department meetings, etc.
• Maintain open communication within the Banquets and Conference Services teams and with other operation departments as applicable for the successful execution of responsibilities.
• Ensure that all front and back of the house areas are maintained in a neat, clean, and orderly fashion. Lead the coordination of assistance from engineering, culinary, and other departments in this objective as necessary.
• Ensure all Liquor, Beer, Wine orders are submitted to be ordered for each event with a bar.
• Work with conference service team to ensure all rooms are set in accordance with the BEO and the hotel standards.
• Work with Captains and servers to ensure all breaks are set on time in accordance with hotel standards and all breaks are refreshed prior to running out.

Benefits

• 401k with a company match and immediate vesting after 90 days of service
• Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
• Extensive training programs for hospitality and non-hospitality skillsets
• Pet insurance discounts
• Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
• Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
• Tuition/education reimbursement eligibility after 12 months of service
• Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees