Assistant Banquet Manager | Full-Time | Utah Valley Convention Center

Oakview Group•Provo, UT

64d•$48,000 - $52,000

About The Position

The â¯Assistant Banquet Manager has the primary duty of supporting the Banquet Manager and department operations. The Assistant Banquet Manager will help the banquet manager actively recruit, supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will initiate employment actions with Banquet Manager approval such as hiring, termination, suspension, discipline, promotion, and transfer. The Assistant Banquet Manager will receive direction from the Banquet Manager to ensure that all aspects of employee relations are positive, harmonious, compliant and cooperative work environment. The Assistant Banquet Manager is responsible for overseeing the direction of the banquet department's daily activities in accordance with our policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. The Assistant Banquet Manager is responsible for the effective management and operation of the banquet team including effective interaction with signed clients, event planning support, room set-up, compliance with food handling policies, safety, employee training and supervision, adherence to budget and cost requirements, and any other tasks assigned by the Banquet Manager. The Assistant Banquet Manager must provide a high level of oversight and operation/personnel support to ensure the smooth running of all assigned events including exceptional planning in advance.

Requirements

Associate's degree (A.A.) or equivalent from two-year college or technical school
3 -5 years related experience and /or training; or equivalent combination of education and experience.
Prior experience in the field of hospitality with specific experience in catering sales/conference services and/or Banquets is essential.
Knowledge of revenue management, training, and motivation of peers is encouraged.
Ability to work effectively under time constraints and deadlines.
Valid Food Handler's certificate if required by state and/or county of venue.
Valid Alcohol Service Permit if required by state and/or county of venue.
Familiar with inventory cost control and menu planning.
Basic computer proficiency: E-mail, Excel, Word, Outlook
Working knowledge of Point of Sale and timekeeping systems.
Cash handling abilities; basic math skills including significant number manipulation.
Ability to work a variable work schedule (including daytime, evenings and weekends, holidays and irregular schedules as required), depending upon event and business requirements.
Excellent verbal and written communication skills.
Knowledge of principles and techniques used in advancing, planning, coordinating and servicing a variety of wedding, social and corporate events.
Knowledge of Fire Safety Regulations and venue capacity loads
Ability to work effectively with co-workers, clients, event planners, various groups and representatives in a professional manner.
Ability to direct the work of vendors and setup personnel during events
Able to speak and write using proper English and grammar
Advance planning including staffing, rental needs, pull list, timelines, diagrams, descriptors and post event recap reports.

Responsibilities

Assist Banquet Manager in management of all banquet operations before, during and after the event. Duties include completing banquet planning sheets in coordination with executive Chef, ordering supplies, reviewing set-up, food and beverage preparation, service, staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up and reporting, and any other duties as assigned by the Banquet Manager.
Assist in conducting regular physical inventories of food and beverage supplies, assessing projected needs, updating all current pricing of inventory, and entering the month end inventory.
Hire all banquet staff. The banquet manager will provide input and approval on all potential new hires.
Assist in the on-going recruitment, training, development, mentoring and supervision of hourly employees, as directed by Banquet Manager; responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
Direct the daily activities of part-time Banquet Captains and server staff.
Ensures staff is briefed on event requirements and assigned to a specific area prior to events.
Ensures that high standards of sanitation and cleanliness are maintained throughout all areas of food and beverage at all times. Enforces all Oak View Group and venue policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, cash handling, operating procedures, and quality presentation.
Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff and guests.
Required attendance to all applicable building and departmental meetings.
Ensures full compliance with state and federal labor laws, sanitation, and food-related ordinances, and alcohol regulations.
Maintains all banquet storage areas; ensures they are clean and organized.
Perform all other duties as required