Assistant Banking Center Manager

NBH Bank • Lawrence, KS

1d • Onsite

About The Position

The company fosters a culture built on "Relationships. Fairness. Simplicity®" and is deeply committed to Equity, Diversity, and Inclusion, actively promoting growth, revitalization, and sustainability within the communities it serves. This role is designed for individuals aspiring to build a career in finance, offering comprehensive training, coaching during onboarding, and continuous on-the-job support, with clear opportunities for advancement based on demonstrated success. As an Assistant Banking Center Manager, the individual will be responsible for building and maintaining relationships, training and coaching a team under the guidance of Banking Center leadership, and communicating effectively to motivate others. The position requires a strong focus on detailed work, ensuring tasks are handled quickly, correctly, and efficiently within established guidelines. Key responsibilities include providing exceptional service to a diverse clientele, developing relationships with business partners and clients, introducing new products, services, and digital solutions, and possessing strong knowledge of mortgage, business, and installment loan options, as well as a broad range of financial and credit services. Additionally, Assistant Banking Center Managers are expected to assist other departments and cultivate strong rapport with clients and fellow associates, always demonstrating respect and consideration.

Requirements

• Associates Degree or equivalent.
• Become registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS) as required by the S.A.F.E. Act, and NBH's compliance policies related to these requirements including acceptable background check investigation results.
• Have a valid driver's license (may not be learner’s, restricted or “to and from work” license) and driving history that meets the Bank’s driver standards, as driving may be required.

Nice To Haves

• Bachelor’s Degree or higher
• 3-4 years of cash handling or financial service experience
• 2+ Years of demonstrated successful sales experience
• 4-5 years of relevant job experience
• Bilingual language skills
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Responsibilities

• Work with and through others, building and maintaining relationships.
• Train and coach a successful team utilizing strong decision-making skills under the input from Banking Center leadership.
• Operate as an effective communicator, who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns.
• Perform in a role that has detailed work as a major focus of the job, and those details need to be handled quickly, correctly, and efficiently and working within established guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.
• Meet and provide exceptional service to a diverse audience.
• Develop relationships with business partners and clients.
• Introduce clients to new products, services and digital solutions.
• Demonstrate a strong knowledge of mortgage, business, installment loan options, providing a broad base of financial and credit services.
• Assist other departments as needed.
• Build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Benefits

• Scorecard-based incentive plan, which can significantly increase your overall compensation (earned quarterly based on performance).
• Generous benefits package that includes insurance.
• 401k.
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees