Assistant Association Manager

PMI San Diego•San Diego, CA

125d•Hybrid

About The Position

A PMI Assistant Community Manager position is responsible for assisting the Community Manager(s) in the management of the day-to-day operations of the communities in the assigned portfolio. The Assistant Community Manager reports directly to their assigned Community Manager(s) and all other executive staff and is responsible for providing support to managers in the assigned portfolio. This includes, but is not limited to, communicating with homeowners, performing compliance inspections, and generating reports.

Requirements

Knowledge of HOA governing documents and financial reports
Ability to maintain a high level of accuracy and organization dealing with homeowners
Excellent interpersonal skills
Analytical and problem solving skills
Effective verbal and listening communication skills
Computer skills including the ability to operate spreadsheets, word processing programs, e-mail at a high proficiency level
Ability to type a minimum of 40 wpm

Responsibilities

3 days a week onsite at an Association to handle site reviews and violations, followed by office work.
2 days a week at our main office in the Scripps Ranch/Mira Mesa area.
Responding to homeowner inquiries via telephone, email, etc.
Updating homeowner account notes
Sending and tracking violation letters and architectural request responses
Creating community newsletters
Creating and tracking maintenance work orders and insurance bids
Supporting Community Managers in all functions such as attending meetings (2-3/month), scanning and filling documents and updating community websites.
Facilitating community inspections
Organizing bids, contracts and other community documents
Processing special mailings
Managing vendor relationships