Assistant Apartment Maintenance Manager

The Klein Co • Exton, PA

20d

About The Position

At Klein, we believe that our communities are only as strong as the people behind them, and our service teams are the heart of everything we do. As a trusted name in real estate management, we’re passionate about creating beautiful, welcoming environments where residents feel at home.

As an Assistant Property Service Manager, you’ll step into a leadership role that allows you to hone your maintenance expertise, mentor others, and be an essential part of our mission to deliver best-in-class living experiences.

You’ll work closely with the Service Manager to oversee all aspects of property maintenance, ensure resident satisfaction, protect asset value, and support a safe, efficient living environment.

Requirements

• 1+ year of hands-on property maintenance experience preferred
• High school diploma or equivalent preferred
• HVAC/CFC Certification required
• Valid PA/NJ/FL driver’s license
• Familiarity with Fair Housing regulations
• Computer Skills a MUST - Microsoft, IOS, PMS system knowledge
• Time management skills and organizational skills a MUST
• Solid knowledge of HVAC, plumbing, electrical, carpentry, and appliance repair
• Skilled in using standard hand and power tools
• Understanding of preventive maintenance strategies and emergency repair protocols
• Strong problem-solving ability and a commitment to excellence
• Positive attitude, strong work ethic, and sense of humor
• Ability to lead by example and support a collaborative team culture
• Ability to prioritize, manage time well, and follow tasks through to completion
• Excellent customer service skills and professional appearance

Nice To Haves

• CAMT certification is a plus

Responsibilities

• Complete service requests, apartment turnovers, and preventative maintenance tasks with a focus on quality and timeliness
• Inspect property grounds, building systems, plumbing, electrical, HVAC, and appliances.
• Identify issues early and perform repairs to protect the integrity and appeal of the community.
• Oversee or perform emergency maintenance as assigned, following company protocols
• Assist the Service Manager in scheduling, training, and leading maintenance staff and vendors.
• Maintain inventory of tools, equipment, and supplies; request replenishment as needed.
• Keep maintenance shops and work areas safe, clean, and organized
• Assist with special projects and support company-wide initiatives
• Maintain knowledge of emergency shut-offs and safety procedures
• Ensure adherence to OSHA standards and company policies
• Respond effectively to emergencies and after-hours calls when on duty.

Benefits

• Career Advancement: We promote from within and provide continuous training
• Team Environment: Work with people who are supportive, motivated, and fun
• Meaningful Work: Help shape communities that people are proud to call home
• Competitive Benefits: Enjoy strong pay, benefits, and professional development opportunities
• Company Culture: Experience a workplace built on respect, integrity, and teamwork

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED