Assistant Apartment Maintenance Manager

All Career•Charlotte, NC

10d•$27

About The Position

As the Assistant Apartment Maintenance Manager for HHHunt's Abberly Woods apartments, you are passionate about being Customer Focused and a Provider of Quality Services and Products. This means your top priority is providing customers with quick and effective service, making a positive impact every day with every interaction, and providing a beautiful home (inside and out) for our residents. It is HHHunt’s mission is to improve the world and how people live by creating meaningful experiences and places of great distinction. We are looking for a genuine, motivated, and driven leader to join our Apartment Living team as an Assistant Maintenance Manager. We are looking for YOU! WHO YOU ARE A Super Hero . You seem to have superpowers because you know how to diagnose and fix pretty much anything - electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems The Coach . You share your wisdom and knowledge, prioritize daily and monthly tasks, and motivate your team to do more than the customer expects. An Engaged Community Partner . You are truly concerned about the needs of others and love to brainstorm ways to help people and causes within the community. Organized and Confident . You keep track of a crazy amount of details without feeling like your head may explode. You manage to keep vendors, the maintenance budget, and supply inventories on track. Resourceful Problem Solver and Team Player. You are committed to your teammates and follow through on commitments to customers and take pride in delighting them with exceptional service. Driven To Have Fun Every Day . You realize that we are the most successful when we are having fun! You accomplish this by getting to know your teammates and looking for opportunities to celebrate team and community successes. You follow through on commitments to customers all while finding humor in the day-to-day interactions. WHAT YOU'LL DO Assist the Maintenance Manager with mentoring, training, coaching , and supervises and completes the daily activities of the service team assigned to them to uphold all goals, policies, and values. Abide by the on-call schedule , which requires response to emergencies after hours of operations. Recommend and assist the Maintenance Manager with the budget to ensure the community has sufficient inventory to complete repairs in the required time and assist with ensuring Capital projects are being completed as budgeted. Organize and complete daily tasks including Curb Appeal, move out Inspections, Turns, Service Requests and Capex projects. Build and manage a working relationship with vendors and other contractors to ensure that all work performed is of the highest quality and meets or exceeds company and government standards at all times. Assist and recommend to the Maintenance Manager the completion of all schedule community and preventative maintenance inspections. Notify the Maintenance Manager of any schedule changes , delays, and complications that can affect completion of work Communicate with the Maintenance Manager and Office Team daily to stay apprised of any changes or address any concerns. Deliver a high level of customer service that upholds company goals, polices and standards. Complete and assist the Maintenance Manager with maintaining the team’s required company, local, state, and federal training and certifications by scheduling when needed, both in-person and virtual. Ensure the community is clean, safe, and neat for residents and team members at all times.

Requirements

High School diploma or equivalent and 4 years of experience in an Apartment Maintenance Technician or related field required or trade school certification in HVAC, carpentry, plumbing, electricity, or related field and 3 years of experience in Apartment Maintenance Technician or related field required
EPA 608 Type I & II required
CPO certification required
CAMT designation required
Demonstrated knowledge in HVAC, Plumbing, Electrical, Appliances, Landscape, Painting, Carpentry, and Swimming Pools.
Demonstrated ability to use a smart device and a computer.
Demonstrated ability to provide a high level of customer service
Demonstrated ability to work in a fast-paced environment with competing priorities and deadlines
Demonstrated ability to lead a diverse team productively
Demonstrated ability to work outside for long period of time in various weather conditions.
Must possess and maintain a valid driver’s license

Responsibilities

Assist the Maintenance Manager with mentoring, training, coaching , and supervises and completes the daily activities of the service team assigned to them to uphold all goals, policies, and values.
Abide by the on-call schedule , which requires response to emergencies after hours of operations.
Recommend and assist the Maintenance Manager with the budget to ensure the community has sufficient inventory to complete repairs in the required time and assist with ensuring Capital projects are being completed as budgeted.
Organize and complete daily tasks including Curb Appeal, move out Inspections, Turns, Service Requests and Capex projects.
Build and manage a working relationship with vendors and other contractors to ensure that all work performed is of the highest quality and meets or exceeds company and government standards at all times.
Assist and recommend to the Maintenance Manager the completion of all schedule community and preventative maintenance inspections.
Notify the Maintenance Manager of any schedule changes , delays, and complications that can affect completion of work
Communicate with the Maintenance Manager and Office Team daily to stay apprised of any changes or address any concerns.
Deliver a high level of customer service that upholds company goals, polices and standards.
Complete and assist the Maintenance Manager with maintaining the team’s required company, local, state, and federal training and certifications by scheduling when needed, both in-person and virtual.
Ensure the community is clean, safe, and neat for residents and team members at all times.