Assistant Analyst, Store Operations - Process and Productivity

Abercrombie and Fitch Co.•Columbus, OH

13h•Onsite

About The Position

The Store Operations team is the Home Office support for store associates and operations in Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks stores worldwide. The team is responsible for communicating and training on new initiatives, optimizing store labor, and maintaining store technology. In addition, the team coordinates with Home Office partners on opportunities and challenges in store operations. The Assistant Analyst, Store Operations - Process and Productivity role is responsible for evaluating and improving efficiency in stores. They will analyze processes and flow of merchandise of stores and initiatives worldwide, introducing and/or maintaining standards and guidance to stores. This role will work closely with multiple cross-functional partners, including Planning, Transportation, and IT. This position also maintains a strong connection to stores and stores leadership, providing day-to-day support and insights, while also driving improvement through process and system enhancements, supporting training and communication on these projects to stores. This job is located at our Global Home Office in Columbus, Ohio.

Requirements

Organized, with a high attention to detail, and root cause analysis capability
Strong analytical thinking with the ability to integrate data from diverse sources and perspectives to identify patterns, optimize processes, and develop actionable insights
Ability to generate new ideas and create solutions with the future in mind
Resilient and able to operate in ambiguous situations, making sound decisions despite incomplete or evolving information
Strong verbal and written communication skills with the ability to escalate issues
Open to feedback and committed to continuous improvement; ability to learn from mistakes and apply insights to avoid repeating them
Strong proficiency in Microsoft Office suite; experience with InDesign
Minimum 1+ years experience in retail customer service, sales, or management preferred
Bachelor’s Degree or related experience

Responsibilities

Partner with our communications team to provide content to stores team, as well as seasonal preparation and hindsighting
Produce recurring analytics and reporting as well as build ad-hoc analyses to support Stores and Stores leadership
Collaboration with other HO departments to drive efficiencies in all store processes
Gather and action on feedback from store associates on gaps in store processes
Support testing and initiatives from Store Operations and other departments
Maintain standards and process documentation to ensure consistent experience across stores

Benefits

Incentive bonus program
401(K) savings plan with company match
Annual companywide review process
Flexible spending accounts
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid Caregiver Leave
Mobile Stipend
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU!