Assistant-Administrative Senior

Indiana University Health System • Indianapolis, IN

1d • Onsite

About The Position

This position provides high-level administrative and technical support to Inpatient Services and physician teams who operate 24/7 , including direct support for the Trauma Medical Director . The role requires strong independent judgment, advanced technical skills, and the ability to manage complex workflows across multiple stakeholders in a fast‑paced healthcare environment.

Requirements

• High School Diploma or GED required
• 4–6 years of relevant administrative experience , preferably in healthcare or a complex organizational setting
• Demonstrated experience supporting senior leaders and managing sensitive information
• Advanced proficiency in Word, Excel, and PowerPoint
• Strong written and verbal communication skills
• Highly organized, self-directed, and resourceful
• Able to work independently while supporting fast-paced, high-acuity environments
• Empathetic, professional, and collaborative
• Comfortable shadowing others and assisting with training
• Advanced Microsoft Office skills , especially Excel : Formulas Pivot tables Spreadsheet creation and analysis
• For clinical-support focused responsibilities: Proficiency with EMR systems Knowledge of medical terminology

Nice To Haves

• Experience working in a matrix organization and complex environments is a plus

Responsibilities

• Provide advanced administrative support to departmental leaders and clinical teams with minimal supervision
• Manage and coordinate complex workflows, tracking, and reporting across internal and external stakeholders
• Serve as a liaison between leadership, physicians, staff, and external partners to ensure timely communication and follow‑up
• Prepare high-quality presentations, reports, spreadsheets, and correspondence
• Mentor and support junior and intermediate administrative staff, including onboarding and training
• Assist with clinical care coordination, including: Appointment scheduling Documentation support Communication with patients and care teams
• Support clinical workflows by ensuring accurate and timely administrative contributions to patient care operations
• Participate in workflow optimization initiatives and collaborate with leadership to improve efficiency
• Handle sensitive and confidential information with professionalism and discretion

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees