Assistant Account Manager (Hybrid)

Benson Integrated Marketing Solutions•Alpharetta, GA

5d•Hybrid

About The Position

At Benson, we inspire and support our team members' growth and career development. Our hybrid work style allows you to enjoy the best of both worlds—working from home and collaborating in our modern, fun, and energetic corporate office in Alpharetta, GA. Benson is a leading Centralized Marketing Platform in the multi-family industry, offering innovative products and services through our proprietary Integrated Marketing System, which includes: Online Smart Stores Multi-Channel Marketing Dedicated Customer Experience Teams Analytics Our award-winning capabilities span Promotional Products, Customized Apparel, Print Services, Signage, and Creative Design Services—all produced in-house and shipped directly to our clients. You will support client satisfaction and internal operations by coordinating projects, managing inventory, and ensuring service level expectations are met. Acting as an extension of the Account Manager, you’ll maintain momentum across client interactions and team workflows while fostering collaboration and consistency. Your work ensures clients receive exceptional service and timely solutions, strengthening trust and long-term relationships. By keeping projects on track and inventory accurate, you help prevent disruptions and maintain operational excellence. Your ability to guide team members and uphold standards contributes directly to departmental success and a positive client experience.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or related field.
3–5 years in project coordination, client services, or similar roles
Strong organizational and prioritization skills for managing multiple projects.
Excellent communication skills for client and internal team interactions.
Detail-oriented approach to documentation, proofing, and quality control.
Ability to influence and guide team members without formal authority.
Proficiency in Microsoft 365 and familiarity with MIS platforms like PACE.
Adaptability and problem-solving skills in fast-paced environments.

Nice To Haves

Supervisory experience preferred.
Multi-family industry experience is a plus.

Responsibilities

Manage inventory across multiple product lines, including replenishment and reporting.
Assist in project management for campaigns and custom client initiatives.
Prepare notes and documentation for client calls and departmental meetings.
Support hiring, onboarding, and training of new team members.
Collaborate with cross-functional teams to ensure alignment and timely execution.
Uphold SOPs and assist in updating processes for efficiency and accuracy.

Benefits

Career Growth: Opportunities for advancement and professional development.
Competitive Compensation: Attractive salary with bonus structure.
Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day.
Wellness: On-site fitness facility and Employee Assistance Program (EAP).
Flexibility: Hybrid work opportunities.
Parental Leave: Paid time off for new parents.
Paid Company Events: Benson Olympics, Team Member Awards, Benson Picnic, and more.
Future Planning: 401(k) with company match.
Community Engagement: Volunteer program with up to 16 hours of additional PTO.
Comprehensive Benefits: Health, Dental, and Vision, Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident & Critical Illness Plans.