Muscle Shoals - Asset Recovery Coordinator - Full Time
About The Position
Asset Recovery Coordinator (Team Lead) This position plays a direct role in maximizing redemptions, supporting collectors, and ensuring recovery operations run efficiently from start to finish. What You’ll Do... -Own and drive the redemption process from start to finish -Track, follow up, and push accounts toward resolution -Ensure no redemption opportunities are missed -Manage RDN assignments and coordinate repossessions as needed -Maintain accurate and audit-ready repo and redemption logs -Coordinate transportation of recovered assets when necessary -Act as the operational link between collectors and repo vendors -Work across multiple Excel spreadsheets and systems with precision -Step in for collectors when needed: -Handle inbound calls -Take payments -Manage day-to-day account activity -Use a strong investigative approach to: -Help locate hard-to-find vehicles -Identify new recovery or redemption opportunities -Coach collectors on difficult or stalled accounts -Inventory incoming vehicles on the lot, including: -Verifying vehicle condition and documentation -Logging units accurately into tracking systems -Spending time outdoors as vehicles arrive and are processed What We’re Looking For... -Proven experience in collections is strongly preferred -Strong Excel skills (multi-sheet tracking and organization is required) -Highly detail-oriented with the ability to manage multiple moving parts -Strong sense of urgency and follow-through -Critical thinker with an investigative mindset -Comfortable taking ownership and making decisions -Ability to support and guide team members when needed -Willingness to work both in-office and outdoors as needed -Experience with repossessions, redemptions, or RDN is a plus Work Environment: This position is based in a professional office environment within a dealership or finance company setting. It may involve sitting for extended periods and frequent interaction with customers and vendors over the phone.
Requirements
- Proven experience in collections is strongly preferred
- Strong Excel skills (multi-sheet tracking and organization is required)
- Highly detail-oriented with the ability to manage multiple moving parts
- Strong sense of urgency and follow-through
- Critical thinker with an investigative mindset
- Comfortable taking ownership and making decisions
- Ability to support and guide team members when needed
- Willingness to work both in-office and outdoors as needed
Nice To Haves
- Experience with repossessions, redemptions, or RDN is a plus
Responsibilities
- Own and drive the redemption process from start to finish
- Track, follow up, and push accounts toward resolution
- Ensure no redemption opportunities are missed
- Manage RDN assignments and coordinate repossessions as needed
- Maintain accurate and audit-ready repo and redemption logs
- Coordinate transportation of recovered assets when necessary
- Act as the operational link between collectors and repo vendors
- Work across multiple Excel spreadsheets and systems with precision
- Handle inbound calls
- Take payments
- Manage day-to-day account activity
- Help locate hard-to-find vehicles
- Identify new recovery or redemption opportunities
- Coach collectors on difficult or stalled accounts
- Verifying vehicle condition and documentation
- Logging units accurately into tracking systems
- Spending time outdoors as vehicles arrive and are processed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
