Asset Protection Supervisor, Waikiki

Hermes Paris•Honolulu, HI

67d•$28 - $32•Onsite

About The Position

The Asset Protection Supervisor is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings, our company personnel and our customers. All other duties as assigned by the supervisor.

Requirements

1-2 years Asset Protection / Retail / Managerial Experience preferred
8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only)
Strong written and verbal communication skills
Problem solving and Decision-making skills
Ability to stand for extended periods, and to move and handle merchandise, which entails lifting, and perform all functions as set forth above.
Ability to operate all equipment necessary to perform the job
Adaptability
Credibility and trust
Service Orientation
Results Driven
Ability to lift between 0-25lbs. without assistance

Responsibilities

AP Associate training, coaching and supervision. Ensuring APA compliance and education (AP Awareness).
Violation and Incident reporting.
Conducting of Audits / maintaining of proper records. Complete required audits and inspections and provide accurate documentation of results.
Investigation and follow up. Supports APM in all manner of investigations both external and internal.
Conduct routine inspections of the facility to maintain physical security and protection of assets. Conduct safety inspections and communicate hazards to local management.
Ensure physical security by controlling access of associates and visitors.
Inclusion in damage meeting with APM and OPS Director.
Maintenance of all AP related equipment (radios, cyberkey, cctv protex etc).
POS procedure noncompliance reporting to APM, ensuring that all Policies and Procedures are being adhered to. Reporting of any operational issues to AP Senior Management that may potentially result in loss to the company. (chargeback inquiries, operational shrink at POS,)
Monthly touchbase with APM and APA's to review training and outstanding concerns.
Monthly maintenance of all AP related documents.
Reporting of any theft to APM and interaction with local law enforcement.
Daily review of Cegid reports and review with APM (negatives, voids, returns, quota items).
Supervision of all off site sales - Public and Employee.
Partnership with floor management in the absence of APM.
Key audits and management.
Review of safe logs.
Daily training and coaching of AP associates to ensure awareness and professional presentation.
Delegation of daily AP work (floor coverage/post assignments, truck, lunches, cashdrops, audits)
Review of daily APA work. (bag checks, sign in sheet accuracy, floor count accuracy, audits)
Biweekly security walk of the store - Follow up to the weekly AP walks.
Monthly scheduling.
Supervision of APA PTO.
AP education for the store team during daily and weekly store meetings to be conducted by public speaking in group settings.
AP Supervisor will be tasked with determining associate compliance in company Policy and Procedure with regard to proper Asset Protection guidelines (i.e. no more than 3 items being shown to a client at a time; associate does not leave keys in drawer, or leaves drawer open; any and all packages leaving premises are accompanied with proper paperwork, etc.)