Asset Protection & Safety Mgr

Lowe's Companies, Inc.•Albuquerque, NM

1d•Onsite

About The Position

The Asset Protection & Safety Manager (APSM) at Lowe's oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This role involves monitoring and addressing criminal activities, coaching and training associates, and managing inventory levels to reduce shrink and shortages. The APSM may also need to respond to violent altercations to ensure the safety of customers and staff, and is considered an expert on safety reports, guidelines, and regulations. All Lowe's associates are expected to deliver quality customer service and maintain a clean, safe, and stocked store.

Requirements

Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
Requires morning, afternoon and evening availability any day of the week.
Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
National certified training program (e.g., Wicklander-Zuwalski or Reed training).
Professional accreditation (e.g., APQ, APC) or equivalent experience.
2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
2 years of experience as a Manager in a retail environment.
1 year of experience conducting quality reviews/audits.
Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations).
Experience in using physical security systems (e.g., CCTV, EAS).

Responsibilities

Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
Monitor receiving, shipping, and selling patterns for the assigned store.
Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
Monitor and solve for criminal activities.
Coach and train associates.
Oversee inventory levels to help with shrink and shortages.
Respond to violent altercations to keep customers and staff safe.
Act as an expert on safety reports, guidelines, and regulations.