Asset Manager

FlexGen

About The Position

As an Asset Manager on FlexGen’s Lifecycle Solutions team, you will play a key role in overseeing and optimizing the availability and performance of battery energy storage systems (BESS) under long-term service agreements (LTSA). This role blends technical expertise with asset management responsibilities, ensuring energy storage assets operate reliably, efficiently, and profitably for FlexGen’s customers. You will collaborate with internal teams, OEMs, and customers to monitor performance, coordinate maintenance, resolve issues, and continuously improve system availability. The ideal candidate will have a strong background in asset management, BESS technologies, and technical operations, with a passion for delivering high-quality service and driving customer satisfaction.

Requirements

Bachelor’s degree or 5+ years of experience in asset management, operations, or technical services, preferably in BESS, renewable energy, or power systems
Strong understanding of BESS technology, energy storage systems, and grid operations
Proficiency in using Salesforce or other CMMS software for issue tracking and reporting
Excellent communication skills with the ability to interface effectively with customers, field teams, and internal stakeholders
Strong analytical skills to interpret system data and drive performance improvements
Ability to manage multiple high-priority issues concurrently and deliver results under pressure
Ability to travel up to 10% of the time

Responsibilities

Lifecycle Management: Oversee the post-commissioning lifecycle of BESS assets, ensuring all LTSA requirements are met
Ensure battery storage systems are operating optimally by collaborating with OEMs, internal teams, and field personnel to resolve hardware and software issues
Coordinate repairs, maintenance, and field services to minimize downtime and maximize system availability
Coordinate software updates and configuration changes with internal software teams and customers
Develop and manage preventative maintenance plans to enhance asset longevity and reliability.
Manage and monitor spare parts inventory, coordinating with supply chain teams to ensure timely procurement and availability
Lean/Continuous Improvement: Apply Lean principles and continuous improvement methodologies (e.g., Kaizen, standard work, RCCA) to streamline maintenance workflows, eliminate waste, and enhance overall asset performance and customer satisfaction
Asset Performance Optimization: Drive uptime, availability, and performance for customer energy storage assets
Collaborate with Performance Engineering to analyze system data, identify performance trends, and implement efficiency improvements
Proactively monitor high-priority issues, ensure timely resolution and minimizing customer impact
Customer and Stakeholder Management: Serve as the primary point of contact for customer asset performance, providing regular updates on availability, maintenance schedules, and issue resolution
Build strong customer relationships through transparency, dependability, and responsiveness
Coordinate outages, maintenance, and site access with customers and field teams to minimize disruptions
Coordinate with OEMs, vendors, supply chain, and field service teams to manage warranty claims, align on issue resolution, and recover costs, while driving improvements in asset reliability and customer support
Reporting and Documentation: Maintain accurate and detailed asset management records, including maintenance activities, key performance indicators (KPIs), and system health reports
Leverage CMMS and Salesforce to track site issues, monitor progress, and provide regular updates to customers
Monitor and manage maintenance-related costs, identifying opportunities for efficiency improvements and cost savings
Support internal and customer-facing performance reviews by providing data-driven insights