Asset Management Analyst

Children's Healthcare of AtlantaBrookhaven, GA
43d

About The Position

The IS&T Asset Management Analyst provides data and process analysis in all aspects of the asset management process. This requires a knowledge of hardware asset lifecycle from request to disposal and assisting in converting the output of the data analysis into executive dashboard and presentation views.

Requirements

  • 2 years of experience in information technology processes
  • 1 year experience in computer operations
  • Intermediate to advanced level excel skills
  • Experience with ITSM database tools ex: (ServiceNow, Jira, Remedy)
  • Knowledge of inventory process and controls including asset tagging and data cleansing
  • Having advanced data analytic skills including experience with comparing data sets between multiple sources, ability to use formulas, pivot tables and power query
  • Demonstrating time management and organizations skills including ability to prioritize competing demands
  • Assessing, prioritizing, and applying the simplest process or solution to meet the business need is necessary
  • Communicating effectively in both oral and written form
  • Demonstrating familiarity with hardware asset management vendors and processes

Nice To Haves

  • High level familiarity with ITSM processes
  • Strong Experience with excel and working with data sets
  • Experience with ServiceNow’s asset management module
  • Proficiency with ServiceNow reporting and dashboard creation capability
  • Experience in business process management, including writing processes, and process improvement plans
  • Experience with other configuration management tools such as SCCM, Splunk, Qualys, etc
  • Visio experience
  • Asset management software experience
  • Bachelor’s degree in Computer Sciences, Finance, or equivalent field preferred, or equivalent experience

Responsibilities

  • Perform the operations of the Information Systems & Technology asset management and inventory management function.
  • Define and perform periodic audits to ensure process adherence and data quality.
  • Identify process improvement opportunities and lead initiatives to enact them.
  • Deliver process documentation on what is required to effectively manage our hardware assets including metrics and measurements of effectiveness.
  • Manage hardware inventory at stockrooms, ensuring product is asset-controlled and managed.
  • Assist with periodic hardware refresh activities, including planning, forecasting, and budgeting.
  • Organize and review assets for disposal to ensure they are properly reported and documented.
  • Develop and deliver training to team members to ensure that appropriate asset management processes are followed.
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