Assessment Technician

Central New Mexico Community College•Albuquerque, NM

3d•$16 - $20

About The Position

The Adult Basic Education (ABE) Assessment Technician supports the academic success of students by coordinating and administering a variety of standardized and placement tests, accommodated exams, and professional certification assessments in accordance with institutional, state, and federal guidelines. This position ensures a secure, fair, and professional testing environment while maintaining strict confidentiality and integrity throughout the testing process.

Requirements

High School Diploma or equivalent AND One (1) year of experience
Must complete the in-house training below within 6 months of hire: Accessibility Services testing TABE RegisterBlast

Nice To Haves

Experience in teaching or testing is recommended
Bilingual

Responsibilities

Registers students for tests, verifies identification, schedules appointments, and communicates testing procedures clearly and professionally.
Administer and proctors in-person and remote standardized tests (including HSE, ESL, and accommodated exams) while upholding testing integrity and security standards.
Assist students with disabilities by supporting the use of testing accommodations and adaptive technology, ensuring inclusive and respectful service.
Troubleshoot technical issues related to testing software (e.g., TABE/CASAS) and equipment to minimize disruptions and maintain a smooth testing environment.
Maintain accurate test records and documentation, enter scores into systems like Banner, and prepare reports for tracking and compliance.
Ensure compliance with institutional policies, testing regulations, and security protocols, including maintaining confidentiality and following established procedures.
Manage and maintain databases, perform data entry, and create templates and documentation to support efficient and accurate operations.
Facilitate online remote testing through platforms like Zoom, MS Teams, and WebEx, utilizing breakout rooms, screen sharing, and remote support tools.
Demonstrate professionalism and reliability by working independently, meeting deadlines, problem-solving effectively, and supporting team and departmental goals.
Provide high-quality customer service by welcoming students and visitors, responding to inquiries via phone, email, chat, and in-person, and ensuring a positive testing experience.
Performs other related duties as assigned.