Part-time Assessment Specialist, Test Proctor

Santa Fe CollegeGainesville, FL
1dOnsite

About The Position

The Placement and Assessment Center offers college placement tests such as the PERT, ALEKS, and Accuplacer Next Gen, which includes the Advanced Algebra + Functions (AAF) test, as well as Kaplan, Critical Thinking, TABE, Florida Civic Literacy Exam, and Chemistry placement tests. The Assessment Specialist is the primary person responsible for test administration, usually in a lab setting. They provide planning, organization, scheduling and coordination for testing locations on campus to ensure proper delivery, security and confidentiality of various assessments including, but not limited to, CLEP, Pearson VUE and Santa Fe College exams.

Requirements

  • An associate degree with (2) years of work experience and/or a combination of completed education and experience equal to four (4) years.
  • Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Team Orientation & Interpersonal – highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization. Ability to work successfully in a multi-cultural environment.
  • Organization & Time Management – able to plan, schedule, organize, and follow up on tasks related to the job to achieve goals within or ahead of established time frames.
  • Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
  • Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

Nice To Haves

  • A bachelor's degree and prior experience in an academic environment.

Responsibilities

  • Provides support activities including answering telephones and responding to emails in regard to assessment scheduling and proctoring activities.
  • Coordinates the day-to-day operation of testing center locations including test scheduling, test administration, and assigning work to and overseeing proctors.
  • Verifies exam instructions, reviews protocols and administers various examinations including CLEP, Pearson, FDLE, certification exams, and other Santa Fe College exams.
  • Validates the identification of students by verifying a photo ID before they enter testing room; advises students on testing protocols.
  • Ensures and maintains security of test materials and confidentiality of test results in compliance with FERPA.
  • Cleans and maintains lab and testing center facilities.
  • Creates and maintains databases for tracking.
  • Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facility arrangements.
  • Prepares special reports, summaries or replies to inquiries by compiling data and statistics from various departmental resources.
  • May work with testers to ensure accessibility accommodations are made.
  • May have some responsibility for testing location purchasing, inventory, and requisitioning of supplies and equipment.
  • May assist with fiscal planning including participating in seeking alternate sources of funding.
  • Manages and updates program websites and publications with the most current, accurate, and timely information.
  • May provide oversight of assessment operations in the supervisor’s absence.
  • May supervise and train other support staff including student employees and volunteers.
  • Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
  • Provides service excellence through courteous, informed, accessible, and professional engagement.
  • Performs other duties as assigned.
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