Assessment & Referral Technician 7:00am-7:30pm (Days)
About The Position
JOIN OUR TEAM AS A Assessment & Referral Technician (Days)!! $400.00 sign-on bonus + generous shift differentials Days – 7:00am -7:30pm (Friday, Saturday, & Sunday) Your Work Matters How will you make a difference? Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Lake Behavioral Hospital! The A&R Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient. If you are passionate about mental health care and ready to make a meaningful difference in patient's lives, join us at LBH. You will be a crucial member of our dynamic and compassionate healthcare team, where your dedication as an Assessment & Referral Technician will positively impact the overall treatment experience for our diverse patient population. Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment. Process all requests for information and external referrals. Completes pre-certifications as needed. Assist in arranging for admission of patients, including alerting the business office staff to Begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager. Determine what Releases of Information are needed, and process them accordingly, per policy. Assist in obtaining needed records and information. Assist in maintaining all statistics; provide support to the Outcome Study, and other data. Maintains good communication with the Utilization Review, Business Office, and other staff. Maintains log of received calls and disposition of the calls, and other informational tools.
Requirements
- Bachelor’s Degree preferred.
- One year of related experience working in a hospital intake department or business office, preferred
- May be required to work overtime and flexible hours
Responsibilities
- Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
- Process all requests for information and external referrals.
- Completes pre-certifications as needed.
- Assist in arranging for admission of patients, including alerting the business office staff to Begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
- Determine what Releases of Information are needed, and process them accordingly, per policy.
- Assist in obtaining needed records and information.
- Assist in maintaining all statistics; provide support to the Outcome Study, and other data.
- Maintains good communication with the Utilization Review, Business Office, and other staff.
- Maintains log of received calls and disposition of the calls, and other informational tools.
Benefits
- 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental insurance
- 100% company-paid long term disability insurance
- Paid time off
- Paid holidays
- Shift Differential Pay
- Cafeteria on site + discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
