Assessment & Referral Technician -PRN
About The Position
The Intake Technician is responsible for receiving, scheduling, and/or referring inquiry calls. The technician also assists the Assessment & Referral Clinicians, Coordinators, and Directors with coordinating assessments and initiating intake paperwork and insurance information. The technician works to ensure a smooth transition into the admission process and assists in monitoring to ensure the patient's safety. What we’re looking for: Education: A BA in mental health or significant related work experience is preferred. Graduates from an accredited RN program are also preferred. Experience: 1 year experience in the intake or admissions process.
Requirements
- Operate a multi-function telephone set
- Operate computer terminal; input data into computer programs
- Maintain filing systems; maintain logs and records
- Coordinate and schedule assessments; operate photocopier; operate FAX machine
- Ability to interact with internal and external clients
- Flexible and adaptable to learning and understanding technology
- Highly analytical and detail-oriented with the ability to demonstrate command of details and to articulate those details at a higher level
- Strong written, oral, and interpersonal communication skills
- Highly self-motivated, directed, and proactive
- Keen attention to detail
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Experience working both independently and in a team-oriented, collaborative environment
- Able to communicate effectively within the department and with members of interdisciplinary teams
- Proven analytical and problem-solving abilities
- Successful completion CPR/ First Aid certification and CPI training to within 90 days of employment before assisting with restraining procedures
- May be required to work overtime and flexible hours
- 1 year experience in the intake or admissions process
Nice To Haves
- A BA in mental health or significant related work experience is preferred.
- Graduates from an accredited RN program are also preferred.
Responsibilities
- Receiving, scheduling, and/or referring inquiry calls
- Assisting the Assessment & Referral Clinicians, Coordinators, and Directors with coordinating assessments and initiating intake paperwork and insurance information
- Ensuring a smooth transition into the admission process
- Assisting in monitoring to ensure the patient's safety
Benefits
- Cafeteria on site
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
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What This Job Offers
Career Level
Entry Level
