Assessment Clinician Lead, Peace Hospital, 9p-7:30a

UofL Health•Louisville, KY

1d•Onsite

About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. This position works Monday thru Thursday 9pm to 7:30am. The Assessment Clinician, Lead position is responsible for the day-to-day operations for the admission process including: maintaining waiting lists, developing/maintaining relationships with key internal and external stakeholders to facilitate timely and appropriate placement of patients. The position is also responsible for training, orientation, and education of Assessment Clinicians on proper department procedures, with particular attention to teaching abuse/risk/duty to warn reporting, needs assessments, level of care criteria, and excellent customer service. This position also conducts needs assessments, as needed. The Lead may attend meetings in the absence of the department leaders, and assists with meeting minutes as needed.

Requirements

(1) Master’s Degree in Social Work, Counseling Psychology, Clinical Psychology, Family and Marriage Therapy, Mental Health Counseling, or other related fields required.
Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
Facility-provided Safe Crisis Management training (required)
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Must be able to communicate effectively in both verbal and written formats.
Must have strong working knowledge Microsoft Office products, especially Word, Excel and PowerPoint.
Must have the capacity to learn other relevant systems and database included but not limited to electronic medical record systems and telehealth programs.

Nice To Haves

One year of admitting/assessment experience (preferred)

Responsibilities

Responsible for day-to-day operations for the admission process including: Maintaining waiting order/lists when needed
Developing/maintaining working relationships with Nursing, Nursing Managers, BA Managers, and Directors to facilitate timely and appropriate placement of patients
Developing/maintaining relationships and communication with key referral sources, community and team
Trains and educates ARC Clinicians/Team Members on proper department procedures with particular attention to teaching abuse/risk/duty to warn reporting, level of care/needs assessments, level of care criteria, and excellent customer service
Serves as the primary onsite resource for physicians, referral sources, team members, and internal departments along with critiques/provides feedback/suggestions improvements to department procedures
Facilitates effective resolution of customer services issues from physicians, receiving patient care areas, referring agencies/facilities, the business office and patients/families
Identifies and explores opportunities for expanding or improving current services. Designs new ways to approach team members and organizational goals and implements improvements
Conducts needs assessments and makes appropriate level of care recommendations based on level of care criteria, as needed.
Refers patients to appropriate services and coordinates the intake process for patients admitted to the UofL Peace Hospital programs.
Acts as a resource for Innovations/Specialty units and consults with program staff regarding patient care and age specific problems to facilitate challenging situations as they arise and to enhance staff decision making and performance
Participates in clinical meetings as designated by department leadership
Demonstrates through knowledge of level of care criteria, managed care organizations, state and federal insurance regulations and is able to educate and monitor compliance of other clinicians to these standards
Demonstrates knowledge of the principles of growth and development over the life span of the patient to include pediatric, adolescent, adult, and geriatric
Demonstrates familiarity of laws related to involuntary admissions of patients; MIW, and 72-hour holds
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community