Assc Dir, Facilities Management

City Harvest Inc•New York, NY

18h•Onsite

About The Position

City Harvest is New York’s first and largest food rescue organization, collecting perfectly good food that would otherwise go to waste to help feed the millions of New Yorkers who struggle to put meals on their tables. In over 40 years serving New Yorkers experiencing food insecurity, we have rescued more than one billion pounds of fresh, nutritious food and delivered it—free of charge—to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets® across the five boroughs. This year, we will rescue and distribute more than 86 million pounds of nutritious food to our neighbors in need. By redirecting that food to families, we will also prevent the equivalent of more than 25 million kilograms of CO2 from entering the atmosphere. Named one of America's Top 100 Charities by Forbes, City Harvest also works alongside our community partners to build their capacity, expand nutrition education, and advocate for systems change through effective public policy. Since our founding in 1982, City Harvest has always been there to feed our city—one day, one meal, one New Yorker at a time. As Associate Director, provide strategic leadership in overseeing staff and vendor partners responsible for the operation of the CFRC, a 24-hour mixed-use facility with complex building systems. Develop and execute a comprehensive planned maintenance program, ensuring the facility meets governmental regulations, food safety/AIB standards, and Class A building requirements. Lead and support Building Managers, Office Services, and Facilities teams, fostering operational excellence while managing vendor relationships to ensure seamless facility performance.

Requirements

OSHA Certification required within 6 months of employment.
FDNY S-95 Certification required within 1 year of employment.
Minimum of 10 years of experience in a similar role, overseeing building systems and support services within a large-scale facility.
Extensive facilities management experience, including hands-on mechanical knowledge and troubleshooting expertise.
Proven experience supervising staff, managing operating budgets, and optimizing facility performance.
Strong technical knowledge in HVAC, mechanical, and building systems to ensure seamless operations and regulatory compliance.
Exceptional vendor management skills, ensuring service quality, cost control, and contract adherence.
Customer service-oriented with a proactive approach to problem-solving and operational excellence.
Excellent written and verbal communication skills, with the ability to engage effectively across all levels of the organization.
Self-driven, independent, and proactive leader who strives for excellence in facility operations and team performance.
Punctual, reliable, and comfortable handling challenging conversations while maintaining professionalism.
Onsite presence required daily, with flexibility to adjust to operational needs beyond a standard schedule.
Willingness to work as needed, adapting to the dynamic nature of a 24-hour facility.

Nice To Haves

Professionalism and knowledge of LEED operations standards is a plus.

Responsibilities

Provide strategic leadership in overseeing a comprehensive planned maintenance program for a 24-hour, mixed-use, LEED-certified facility, ensuring operational efficiency, sustainability, and regulatory compliance.
Lead and manage a diverse team, including Building Managers, Office Services, Facilities staff, vendor partners, contractors, and suppliers, to maintain governmental compliance, food safety/AIB standards, and Class A building requirements while ensuring seamless facility operations.
Oversee and manage 15+ vendor partnerships, ensuring service excellence, cost-effectiveness, and adherence to contractual agreements.
Proactively identify and resolve facility issues, including hands-on troubleshooting and repair work as necessary.
Serve as a key participant in the Operational Council, collaborating with organizational leaders to align facility operations with broader strategic initiatives.
Conduct and participate in routine building inspections, ensuring ongoing compliance with City Harvest, AIB, and LEED standards while implementing best practices in facility management.
Provide proactive support for all program activities, ensuring employees and guests receive the necessary resources for a safe and effective work environment.
Develop, implement, and enforce Key Performance Indicators (KPIs) to measure and enhance the effectiveness of the facilities management program, mitigating risks and optimizing operational performance.
Continuously identify and execute quality and business process improvements, collaborating with the VP of Facilities and program leaders to integrate enhancements aligned with City Harvest's strategic goals.
Represent the Facilities team in meetings, operational walk-throughs, and organizational presentations, ensuring alignment and transparency across departments.
Oversee all aspects of staff management, including hiring, performance evaluations, coaching, and professional development, ensuring a high-performing and engaged team.
Conduct weekly individual check-ins with staff, providing ongoing feedback, training, and performance guidance to drive continuous improvement.
Prepare and deliver weekly and monthly KPI reports covering facility performance, incidents, equipment status, and operational updates to senior leadership.
Develop, enforce, and ensure compliance with standard operating procedures (SOPs) to maintain operational consistency and regulatory adherence.
Maintain a hands-on leadership approach, with the ability and willingness to self-perform building repairs when needed.
Must be able to lift 50 pounds as part of routine facility maintenance responsibilities.

Benefits

Competitive market salaries
Generous time off
Full benefits (medical, dental, vision) - employer contributions towards premiums
Pet Insurance
403(b) retirement savings plan with employer-matching
Free Mental Health Services with Better Help
Commuter Benefits
Employer-provided life insurance
Professional development opportunities
Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans)