Armed Field Supervisor - County

Allied Universal•Palmdale, CA

1d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal Services is seeking an Armed Security Field Supervisor. This role involves supervising and coordinating the delivery of quality services to an assigned customer, acting as a liaison between customers, Operation Managers, and security officers. The supervisor will also supervise site staff and provide coaching, recognition, and discipline within an approved empowerment range.

Requirements

Must Have 2 Years of Supervision Experience within the last 3 years.
Must have a clean background and MVR (Driving Record).
Be at least 21 years of age.
High school diploma or equivalent.
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
Display exceptional customer service and communication skills.
Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
Ability to handle crisis situations at the client site, calmly and efficiently.
Ability to work in various environments such as cold weather, rain/snow or heat.
Ability to occasionally lift or carry up to 40 pounds.
Ability to climb stairs, ramps, or ladders occasionally during shift.
Ability to stand or walk on various surfaces for long periods of time.

Responsibilities

Supervise and coordinate the delivery of quality services to an assigned customer.
Act as a liaison between customers, Operation Managers, and security officers.
Supervise site staff.
Provide coaching, recognition, and discipline within approved empowerment range.
Utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
Communicate staffing needs to Operation Manager, which may include using the Requisition process, assisting in identifying and interviewing quality candidates.
Assure that officers receive appropriate training, developing them in both technical and professional skills.
Conduct performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
Assure that employee grievances are heard with help from appropriate branch or region HR support employees.