Armed Dispatcher
About The Position
SCOPE: Ensure quality Customer service and accountability of items keyed intocomputersystem Positionduties are handling customer’s calls into the branch, communication with all routes, ATMcombo/support to routes, keying information in daily to the RPMS report, maintaining and updating SOFI information Daily and maintainingBranch reports. GENERAL INFORMATION: § Climate controlledoffice environment. § Requires extended time sitting at desk opening doors to building, answering company phone lines, operating computer and monitoringvehicle radios. § Work scheduled Monday thruFriday 6:00 AM till 10:00 AM § Company Uniform provided
Requirements
- Abilityto work well individually as well as being a team player with a positiveattitude.
- Abilityto identify andmaintain confidential matters in all aspects of the business
- Courteous and professional communications skills, demonstrate good work ethics in a professionalmanner to fellow employees and customers.
- Follow verbaland written instructions.
- Computer experience, proficient use of MS Office to include Excel, ability to use office equipment notlimited to computer, faxand copy machine.
- Data entry skills
- Unrestricted wrist,hand and finger dexterity.
- Unrestricted abilityto bend, squat,stoop, stand, walk,lift (up to 50 lbs), sit,push and pull.
- Accuracy and speed sufficient to meet the companypolicy for debriefing.
- High school graduate or equivalent
Responsibilities
- SECURITY OF BRANCH · Controlling access to building and grounds · Allowingaccess underbranch policy
- CustomerService: Handle incoming customer calls concerning: · Routing · Specials · On Demand ServiceRequest · No pickups · Resolve customer issues · Generate ETA toOpsReport
- Communication with all routes:Maintain Dispatchers Log: · Logginghourly calls intoreport log systemincluding: · over the paymentliability · route problems/concerns · Suspiciousactivity · Create HolidayRoutes and MaintainRequestfrom Customers and NationalAccounts. · Sendoutsafety/ security messages · Coordinate anyspecial services toroutes and make supervisors aware. · Coordinate variable account pick-ups and delivers · MaintainDaily ATMCombos list · Assist Messengers withforce balances on ATM’s and any related ATM Issues
- Perform any other duties or specialprojects as deemed necessaryby Management Staff.
Benefits
- Medical plan (paid 60% Company / 40% employee)
- Three life insurances paid 100% by Loomis
- 1165(e) Retirement Savings Plan
- Vacations, sick and Christmas Bonus as established by law (Reform)
- Holidays as per the provisions of the benefit
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
