Arena Ticketing Representative - Park MGM
About The Position
As an Arena Ticketing Representative, you’ll help guests get access to the best shows, events, exhibits, and attractions across all our incredible venues. From big arenas to intimate experiences, you'll be a key part of creating memorable moments. In this dynamic role, you’ll provide friendly, polished service while selling tickets, assisting with guest questions, and keeping the energy high at rotating locations throughout our properties. If you love live events, thrive in a fast-paced environment, and enjoy helping people, this is your ticket to an exciting opportunity!
Requirements
- Must be 18 years of age or older
- High School Diploma or GED
- Detail oriented, takes initiative, flexible and able to multi-task
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
Nice To Haves
- Prior Box Office, Theater and Ticketing System experience preferred
Responsibilities
- Sell tickets and event products while delivering prompt, professional guest service
- Provide venue and event info; assist with guest issues or escalate as needed
- Handle cash/credit transactions in compliance with policies and federal guidelines
- Support event operations, ticket verification, mobile app help, and VIP services
Benefits
- Free meals in our employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
